Jeremy Gouv
Melbourne,VIC
Summary
Enthusiastic and reliable retail professional with proven customer service and sales experience. Passionate about fashion and delivering premium shopping experiences. Known for excellent presentation, communication, and teamwork skills — ready to contribute to exceptional brand standards.
Overview
6
6
years of professional experience
Work History
Sales Assistant
H&M
11.2023 - Current
- Delivered exceptional customer service in a fast-paced fashion retail environment.
- Assisted customers with outfit selection, sizing, and styling advice.
- Maintained store presentation and restocked merchandise to meet visual standards.
- Processed transactions accurately and achieved daily sales targets.
Retail Team Member
Cotton On
05.2022 - 10.2023
- Supported customers with product inquiries and fitting room assistance.
- Achieved and exceeded monthly sales goals through upselling and add-on sales.
- Helped with stock management, product displays, and seasonal changeovers.
- Recognized by store manager for reliability and positive team attitude.
Crew Member
McDonald’s
03.2020 - 04.2022
- Provided friendly, efficient service in a high-volume environment.
- Handled cash transactions and maintained a clean, organized workspace.
- Developed communication and teamwork skills under pressure.
Education
VCE Graduate -
Keysborough Secondary College
2020
Bachelor of International Business
RMIT University
Melbourne, Victoria, VIC12.2023
Skills
- Client Interaction and Relationship Building
- POS Operation
- Processing payments
- Relationship building
- Stock management
- Goal oriented
- Fashion styling and coordination
Languages
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Cambodian
Native or Bilingual
Timeline
Sales Assistant
H&M
11.2023 - Current
Retail Team Member
Cotton On
05.2022 - 10.2023
Crew Member
McDonald’s
03.2020 - 04.2022
VCE Graduate -
Keysborough Secondary College
Bachelor of International Business
RMIT University