Jeremy Ly Chhin
Melbourne
Summary
Versatile and results-driven professional with extensive experience in supervision, customer service, food preparation, and warehouse operations. Proven ability to lead and motivate teams, streamline operations, and uphold high standards of safety and quality. Adept at conflict resolution, employee training, and performance management to enhance productivity. Highly skilled in cash handling, inventory management, and customer engagement. Accomplished sushi chef with a passion for quality and innovation, delivering exceptional dining experiences through meticulous food preparation and presentation. Detail-oriented and efficient pick packer with expertise in warehouse safety, order fulfillment, and stock organization.
Overview
11
11
years of professional experience
Work History
Pick Packer
Taskmaster
01.2023 - Current
- Company Overview: Resourceful pick packer able to handle diverse job requirements and meet company goals.
- Maintained compliance with all relevant regulations regarding packaging materials, hazardous goods handling, and waste disposal practices within the facility.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
Supervisor
Iga Supermarket
01.2021 - 01.2024
- Company Overview: Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
- Evaluate employee performance and coached and trained to improve weak areas
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Sushi chef
Iga Supermarket
01.2021 - 01.2024
- Company Overview: Prepared high-quality seafood, rice and ingredients for sushi
- Used various type of knives, hand tools and utensils to fillet fish in preparation for sushi
- Maintained well organized miss and place to keep work consistent
- Educated guest on different types of fish and shellfish to aid decision-making on sushi orders
- Prepared high-quality seafood, rice and ingredients for sushi
- Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
- Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
- Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
Cashier
Iga Supermarket
01.2014 - 01.2024
- Company Overview: Worker closely with shift managers to solve problems and handled customer concerns
- Built relationships with customers to encourage repeat business
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Assisted customers with returns, refunds and resolving transaction issues
- Answered questions about store policies and addressed customer concerns
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
Cert IV - Electrotechnology/ Electrician
Chisolm Tafe
Melbourne, Vic01.2018
Advanced diploma of Engineering Technology - Electrical
Rmit University
Melbourne, Vic01.2022
No Degree - Real-estate
Entry Education
Melbourne, VIC06-2021
Skills
- Leadership & Team Management
- Standard Operating Procedures (SOP)
- Performance Monitoring & Training
- Customer Service & Conflict Resolution
- Cash Handling & POS Systems
- Food Preparation & Quality Control
- Inventory management & food safety
- Inventory & Warehouse Operations
- Forklift Operator
- Warehouse safety
- Troubleshooting techniques
- Safety Compliance & Policy Enforcement
Timeline
Pick Packer
Taskmaster
01.2023 - Current
Supervisor
Iga Supermarket
01.2021 - 01.2024
Sushi chef
Iga Supermarket
01.2021 - 01.2024
Cashier
Iga Supermarket
01.2014 - 01.2024
Cert IV - Electrotechnology/ Electrician
Chisolm Tafe
Advanced diploma of Engineering Technology - Electrical
Rmit University
No Degree - Real-estate
Entry Education
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