Jeremy Porter
Glenmore Park,NSW
Summary
Diligent and dependable, I am committed to offering my service-oriented and dedicated approach to a dynamic service team. With adept management of high-volume orders, I consistently fulfill assignments to align with customer demand and maintain stringent quality standards.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Front Counter staff
Windsor Tenpin
- Shoe Duty, Customer Service, Lane Service, Point of Sales, Technology, Alcoholic fridge, Help café staff, Restock product
Café Allrounder
Koorong
- Outstanding customer service, Barista – preparing specialty coffee, Food and Beverage service (taking orders, serving food and beverage), Assisted with food preparation, Stock management and replenishment, Managing compliance requirements (food safety), Back of house (cleaning and maintenance as required), Working at the cash register and point of sale machine, Work, Health and Safety compliance
Café Allrounder
Penrith Panthers
- Outstanding customer service, Onsite basic barista training, Food and Beverage service (taking orders, serving food and beverage), Stock management and replenishment, Back of house (cleaning as required), Working at the cash register and point of sale machine, Work, Health and Safety compliance
Student run cafe
Cathwest (Loyola campus)
- Outstanding customer service, Food and Beverage service (taking orders for food and beverage, simple food preparation, beverage preparation), Stock management and replenishment, Back of house (cleaning as required), Working at the cash register and point of sale machine, Work, Health and Safety compliance
MAMA LANA’s Community Foundation
Penrith
04.2021 - 08.2021
- Working as a team, Serving Food and Beverage, Work, Health and Safety compliance, Back of house (cleaning as required)
Student run Fruit and vegetable business
Post school options (Parramatta Diocese Building Mt Druitt)
07.2019 - 09.2019
- Team management and building, Outstanding customer service, Food preparation (taking orders, kitchen aid and preparation of food bags), Stock management and replenishment, Back of house (cleaning as required), Working at the cash register and point of sale machine
Education
Hospitality Certificate 2 -
TAFE NSW
Kingswood, NSW 02.2023 - Current
Responsible service of alcohol/gambling -
Department of Liquor And Gaming & Victorian Gambling And Casino Control Commission
Online 02.2022 - 05.2022
Cathwest innovation college, Loyola campus -
01.2020 - 05.2021
Certificate 4 Travel And Tourism - Tourism And Travel Management
Tafe NSW
Kingswood, NSW 04.2001 -
Skills
Works well as part of a team as well as independently
Effective Communication
Willingness to learn
Hard worker
Dependable
Computer Proficiency
Goal Setting
Payment Processing
Customer service orientation
Complaint Handling
Time management abilities
Understanding Customer Needs
Written Communication
Problem-Solving
Websites
Classification
Confidential
Activities
- Bowling
- Gaming
- Cooking/Baking
- Bar tending
- Poetry
References
References available on request
Timeline
Hospitality Certificate 2 -
TAFE NSW
02.2023 - Current
Responsible service of alcohol/gambling -
Department of Liquor And Gaming & Victorian Gambling And Casino Control Commission
02.2022 - 05.2022
MAMA LANA’s Community Foundation
Penrith
04.2021 - 08.2021
Cathwest innovation college, Loyola campus -
01.2020 - 05.2021
Student run Fruit and vegetable business
Post school options (Parramatta Diocese Building Mt Druitt)
07.2019 - 09.2019
Certificate 4 Travel And Tourism - Tourism And Travel Management
Tafe NSW
04.2001 -
Front Counter staff
Windsor Tenpin
Café Allrounder
Koorong
Café Allrounder
Penrith Panthers
Student run cafe
Cathwest (Loyola campus)