Dynamic Operations and Logistics Manager with 15+ years of experience in removals, transport, and supply chain management across Australia and France. Strong leadership in fleet, warehouse, and team management, with a focus on efficiency, cost control, and customer satisfaction.
Led day-to-day operations for a busy removals business, managing vehicle readiness, route planning, and equipment allocation. Built strong client rapport through site visits, service estimates, and personalized move coordination. Managed a team of 30+ staff, overseeing schedules, on boarding, and communication between crews, office staff, and management. Monitored warehouse activity and stock levels. Oversaw financial aspects to maintain cost control and operational efficiency
Key Responsibilities:
- Fleet Management:
Oversaw vehicle maintenance and service schedules
Selected and procured new vehicles based on operational needs
Ensured fleet reliability, safety, and cost-efficiency
- Office Management:
Managed operational schedules and daily planning for 30+ staff
Coordinated communication between sales department, field team leaders, and company management
Recruited and on-boarded new staff
Trained and supervised new employees
- Customers Relations:
Conducted client visits and managed customer relationships
Prepared and submitted quotes for moving services
Created and managed moving schedules
Followed up on client files and ensured smooth execution of operations
Monitored invoicing and payment collection
- Warehouse Operations:
Tracked incoming and outgoing customer goods
Organised warehouse layout and ensured optimal space usage
Managed stock levels and equipment availability
Led end-to-end logistics projects, overseeing planning, execution, and delivery of customised transport solutions for B2B clients. Coordinated cross-functional teams to ensure timely and cost-effective operations. Managed a team of 20 people, overseeing schedules, and communication between crews and office staff. Maintained close communication with clients, ensuring satisfaction, service continuity, and operational excellence. Optimised routing and warehousing processes, and managed budgets to support business development objectives.
Key Responsibilities:
- Managed client accounts and developed tailored logistics solutions
- Supervised daily transport and freight operations (road)
- Coordinated with internal departments (sales, warehouse, dispatch)
- Tracked project milestones and resolved logistics bottlenecks
- Prepared reports on performance metrics and cost analysis
- Negotiated contracts with carriers and third-party providers
Oversaw all logistics operations supporting the off-site construction of prefabricated homes, from raw material procurement to just-in-time delivery at construction sites. Managed supply chain planning, warehouse inventory, and transport logistics to ensure efficient production flow and on-schedule assembly. Collaborated with production, engineering, and site teams to streamline delivery routes, reduce costs, and uphold quality and safety standards.
Key Responsibilities:
- Managed inbound and outbound logistics for materials, components, and completed modules
- Coordinated transportation of large prefabricated units to construction sites across multiple regions
- Oversaw warehouse operations including inventory control, storage optimisation, and material handling
- Implemented logistics strategies to reduce delays, minimise handling damage, and improve overall efficiency
- Collaborated with procurement to ensure timely material availability based on production schedules
- Supervised loading/unloading procedures to comply with safety and regulatory standards
Oversized Load Specialist
Responsible for the safe and efficient transport of oversized prefabricated concrete house modules from the warehouse to construction sites nationwide. Specialised in handling heavy and wide loads, ensuring proper securing, compliance with transport regulations, and timely delivery. Worked closely with warehouse teams, site managers, and escort vehicles to coordinate smooth logistics and on-site operations.
Key Responsibilities:
- Delivered oversized prefabricated concrete structures to sites across the country
- Secured heavy loads for safety standards
- Planned permitted routes and coordinated with escort vehicles and authorities
- Conducted pre-trip inspections and ensured vehicle and load compliance
- Communicated with site teams for safe unloading and placement
- Maintained delivery logs and adhered to national transport and safety regulations