Jeremy Starr
Dubbo
Summary
Energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support.
Overview
3
3
years of professional experience
Work History
Dispatch Supervisor
Spotlight
10.2021 - Current
- Supervised team of [Number] employees and provided training focused on maximizing overall performance.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Analyzed customer feedback and provided solutions to improve customer service.
- Received new orders, prepared documentation, and assigned personnel.
Retail Worker
Spotlight
10.2021 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Answered incoming calls and emails to provide product information, features and benefits.
- Developed strong rapport with customers and created positive impression of business.
- Performed cash, card, and check transactions to complete customer purchases.
Education
HSC -
Dubbo College South Campus
NSW Dubbo12-2020
Skills
- Customer assistance
- Employee training
- Relationship building
- Cash handling accuracy
- Store maintenance
- Professional appearance
- Positive communication skills
- Stock replenishment
- Merchandise display
- Shipment receiving
- Loss prevention
- Customer service
- Promotional displays
Timeline
Dispatch Supervisor
Spotlight
10.2021 - Current
Retail Worker
Spotlight
10.2021 - Current
HSC -
Dubbo College South Campus
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