Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Jeremy Steele

Ipswich,QLD

Summary

Accomplished Regional Manager with nearly 20 years of expertise in retail and financial services, adept at managing multi-location operations, driving sales performance, and delivering exceptional customer service. Proven track record of leading high-performing teams, optimizing operational efficiencies, and driving strategic growth. Skilled in staff development, inventory management, financial oversight, and achieving business objectives in highly competitive markets.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Regional Manager

CCIG Pty Ltd - Franchisee of Cash Converters
07.2022 - Current
  • Oversee daily operations for five locations and two admin services, ensuring adherence to company standards and exceptional customer service
  • Lead a team of 7 managers and 40 staff, coaching and mentoring to consistently meet monthly sales targets and KPIs
  • Manage P&L, including budgeting, forecasting, and cost control, resulting in sustained year-on-year profit growth
  • Identify and implement strategies to drive customer acquisition, retention, and satisfaction, contributing to business expansion in the region
  • Enforce compliance with legal and corporate policies, mitigating risks and safeguarding assets through robust risk management protocols
  • Collaborate with cross-functional teams to streamline operational processes, reduce costs, and optimize inventory management
  • Develop and execute targeted marketing initiatives, significantly increasing local market share

Cluster Manager

CCIG Pty Ltd
09.2018 - 07.2022
  • Managed operations across multiple locations, ensuring compliance with company policies, industry regulations, and operational best practices
  • Supported recruitment, training, and onboarding of new employees to build and maintain a high-performing workforce
  • Monitored key performance indicators (KPIs), analyzing data to recommend and implement strategies for improved performance and efficiency
  • Worked closely with regional managers to execute company-wide initiatives aimed at improving operational effectiveness and customer satisfaction
  • Conducted comprehensive performance reviews and contributed to the development of staff training programs
  • Assisted in managing cash flow, preparing financial reports, and optimizing profit and loss performance

Store Manager

CCIG Pty Ltd
11.2009 - 09.2018

Buys and Loans Manager / Personal Finance Manager

CCIG Pty Ltd
01.2008 - 11.2009

Buys and Loans Operator

CCIG Pty Ltd
09.2006 - 01.2008

Skills

  • Multi-Location Operations Management
  • Sales Strategy & Execution
  • Team Leadership & Staff Development
  • Financial Management (P&L, Budgeting, Forecasting)
  • Inventory Control
  • Customer Growth Management
  • Marketing & Brand Strategy Development
  • KPI Monitoring & Data Analysis
  • Risk Management & Compliance
  • Cross-Functional Team Collaboration

Certification

2020

Electrical Safety Testing - Test and Tag

Exeltrain Pty Ltd

2019

Certificate IV, Financial Services

Australian College of Commerce and Management

2008

Dale Carnegie, How to win friends and influence people in business

Timeline

Regional Manager

CCIG Pty Ltd - Franchisee of Cash Converters
07.2022 - Current

Cluster Manager

CCIG Pty Ltd
09.2018 - 07.2022

Store Manager

CCIG Pty Ltd
11.2009 - 09.2018

Buys and Loans Manager / Personal Finance Manager

CCIG Pty Ltd
01.2008 - 11.2009

Buys and Loans Operator

CCIG Pty Ltd
09.2006 - 01.2008

2020

Electrical Safety Testing - Test and Tag

Exeltrain Pty Ltd

2019

Certificate IV, Financial Services

Australian College of Commerce and Management

2008

Dale Carnegie, How to win friends and influence people in business

Similar Profiles

CREATE PROFILE
Jeremy Steele