Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jeremy Tong

Bentley

Summary

  • Dynamic and customer-focused professional with extensive experience as a Restaurant Waiter at Restaurant. Excelled in maintaining high service quality and cleanliness, enhancing guest experience through effective problem-solving and team collaboration. Demonstrated expertise in food service delivery and seating management, achieving positive feedback for timely order execution and customer service excellence.


  • Hospitality professional with track record of delivering top-tier service in busy dining settings. Adept at juggling multiple tasks while maintaining high level of guest satisfaction. Reliable team player with focus on collaboration and adaptability to changing needs, ensuring smooth operations and positive dining experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

TeaWoks
07.2023 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Event Server

Kkum Memories
11.2022 - 06.2023
  • Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
  • Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
  • Optimized table settings for maximum efficiency in serving guests while maintaining elegant presentation standards.

Education

Bachelor of Commerce - Business Information System & Logistics

Curtin University
Perth, WA
01-2026

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Problem-solving
  • Seating management
  • Food allergy awareness
  • Beverage service

Accomplishments

  • Achieved FoodSafe Certificate by completing Food Handle Training Program with accuracy and efficiency.
  • Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.

Certification

  • Food Handler Training Program Certificate - Environmental Health Australia

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Malay
Limited Working

Timeline

Restaurant Waiter

TeaWoks
07.2023 - Current

Event Server

Kkum Memories
11.2022 - 06.2023

Bachelor of Commerce - Business Information System & Logistics

Curtin University

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Jeremy Tong