Jeremy Tran
Brisbane,QLD
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mechanical Technician
Westside BMW
Brisbane, QLD
01.2022 - Current
- Conducted regular vehicle servicing.
- Diagnosed mechanical problems and determined solutions to correct concerns.
- Addressed and solved technical problems both independently and within a team.
- Maintained workshop cleanliness daily.
- Maintained consistent levels of high customer satisfaction.
Restaurant Waiter
Miku Japanese Restaurant
Brisbane, QLD
09.2019 - 12.2021
- Trained new employees to perform duties.
- Serving and taking orders from customers
- Processed cash and card payments efficiently.
- Managed kitchen operations
Education
High School Diploma -
Corinda State High School
Brisbane, QLD12-2021
Skills
- Customer service
- Team collaboration
- Technical problem solving
- Workshop organization
- Employee training
- Safety compliance
- Communication skills
- Adaptability
- Continuous improvement
Certification
- Certificate II in active volunteering
- Certificate II in Automotive cylinder head reconditioning
- Certificate III in Light vehicle mechanical technology
Timeline
Mechanical Technician
Westside BMW
01.2022 - Current
Restaurant Waiter
Miku Japanese Restaurant
09.2019 - 12.2021
High School Diploma -
Corinda State High School
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