Jeremy Williams
Ermington
Summary
Dynamic Business Development Representative excelling in lead generation, market research, and CRM utilization. Proven ability to develop targeted outreach strategies and collaborate with sales teams to drive business growth.
Overview
24
24
years of professional experience
2002
2002
years of post-secondary education
Work History
Business Development Representative
FLK
Sydney/Remote
02.2022 - Current
- Developed new business opportunities through targeted outreach and networking efforts.
- Conducted market research to identify potential clients and industry trends.
- Collaborated with sales teams to create effective pitches and presentations.
- Utilized CRM software to track leads and manage sales pipeline efficiently.
- Managed client relationships to ensure satisfaction and retention.
- Responded quickly to inquiries from potential customers via phone or email.
- Conducted outreach activities, such as cold calling, emailing and attending networking events.
Account Manager
Planit
Sydney/Remote
01.2018 - 10.2021
- Managed client relationships to ensure satisfaction and retention.
- Developed strategic account plans aligned with client goals and needs.
- Collaborated with internal teams to coordinate project deliverables and timelines.
- Resolved client issues promptly to maintain strong partnerships and trust.
- Utilized CRM software for tracking interactions and managing account information.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed strategies to increase revenue from existing accounts.
Business Development Representative
Azzurri
Sydney
02.2016 - 01.2018
- Developed new business opportunities through targeted outreach and networking efforts.
- Conducted market research to identify potential clients and industry trends.
- Collaborated with sales teams to create effective pitches and presentations.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Provided regular reports on business development activities, outcomes, and ROI to senior management.
Inside Sales/Business Development Representative
Aventura/Optus
01.2011 - 12.2015
- Developed relationships with clients to identify business opportunities.
- Conducted market research to identify potential leads and industry trends.
- Collaborated with sales teams to create tailored proposals for clients.
- Managed customer inquiries, providing timely and effective solutions.
- Utilized CRM software to track interactions and manage client data.
Inside Sales/Business Development Representative
Eutility
St Leonards
01.2007 - 12.2010
- Developed relationships with clients to identify business opportunities.
- Conducted market research to identify potential leads and industry trends.
- Collaborated with sales teams to create tailored proposals for clients.
- Assisted in organizing promotional events to enhance brand visibility.
- Utilized CRM software to track interactions and manage client data.
- Presented product features and benefits to prospective clients effectively.
- Engaged in networking activities to foster new partnerships and connections.
Inside Sales Representative/Team Leader
Truscom
North Sydney
02.2002 - 11.2006
- Engaged customers through phone calls and emails to generate interest.
- Identified customer needs and recommended appropriate products or services.
- Maintained accurate records of customer interactions and sales activities.
- Provided product knowledge training for new sales team members.
- Assisted in resolving customer inquiries and complaints effectively.
- Participated in regular team meetings to discuss strategies and share insights.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Education
Narrabeen Sports High School
NarrabeenSkills
- Market research
- Lead generation
- CRM utilization
- Sales presentations
Timeline
Business Development Representative
FLK
02.2022 - Current
Account Manager
Planit
01.2018 - 10.2021
Business Development Representative
Azzurri
02.2016 - 01.2018
Inside Sales/Business Development Representative
Aventura/Optus
01.2011 - 12.2015
Inside Sales/Business Development Representative
Eutility
01.2007 - 12.2010
Inside Sales Representative/Team Leader
Truscom
02.2002 - 11.2006
Narrabeen Sports High School