Jeremy Woodhouse

• Christmas Casual (December-January) 2013 and 2014

Key Responsibilities

• Managed daily store operations, ensuring efficient workflow and high standards of customer service.
• Trained and supervised staff, fostering a collaborative team environment.
• Implemented inventory management systems to optimize stock levels and reduce waste.
• Developed promotional strategies that increased product visibility and drove sales growth.
• Analyzed sales data to identify trends and inform strategic decision-making.
• Resolved customer inquiries and issues promptly, enhancing overall service quality.
• Collaborated with vendors to maintain strong relationships and ensure product availability.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Approved regular payroll submissions for employees.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
• Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
• Conducted market research to better understand local consumer base, tailoring store offerings to meet their needs.

• Analyse and address store priorities and market trends before each visit to maximize sales opportunities.
• Establish and maintain strong relationships with key store contacts to enhance collaboration and drive sales growth.
• Utilize CRM tools to track customer interactions, analyse sales data, and improve engagement strategies.
• Leverage strong selling and negotiation skills to increase product distribution and meet revenue targets.
• Execute merchandising strategies, ensuring CCEP products are well-stocked, strategically displayed, and compliant with store agreements.
• Identify and resolve availability issues, leveraging market insights and collaboration with store managers and account executives.
• Ensure promotional activities align with national strategies, are fully stocked, and accurately priced.
• Track and analyse sales performance, customer demand, and competitor activity to optimize store execution.
• Maintain cooler compliance, ensuring both CCEP and supplier equipment meet agreed national standards.
• Set up promotional displays and point-of-sale materials to enhance brand visibility and increase conversions.
• Consistently monitor and drive KPIs, including sales growth, product availability, and promotional effectiveness.
• Effectively manage time and store visit schedules to maximize productivity and ensure optimal store coverage.
• Demonstrate excellent communication skills when engaging with clients, internal teams, and key stakeholders.
• Provide accurate post-visit reports via the company’s mobile app, detailing key store insights, sales performance, and actions taken.