Jereyll Chia
Lightsview,SA
Summary
Pharmacy Assistant/Student with experience in customer service and FRED software, honed at Norwood Village Compounding Pharmacy and through continuous university learning. Excelled in maintaining high standards of organization, enhancing patient care through effective communication, and supporting inventory management. Demonstrated ability to collaborate with healthcare professionals, ensuring seamless patient support and medication safety.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant/Student
Norwood Village Compounding Pharmacy
02.2023 - Current
- Kept pharmacy workspace and related areas clean, neat and organized.
- Answered phone calls and provided information to direct patients about order status and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders, especially during busier times.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Collaborated with healthcare professionals (doctors, dentists, nurses, veterinarians) to provide seamless patient care, including addressing inquiries regarding webster packing medication list.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
Education
Bachelor of Pharmacy (Honours) - Pharmacy
University of South Australia
Adelaide SA12.2025
Skills
- Marking off stock and stocking shelves
- Answering phone-call customer questions
- Customer service in assisting with any pharmacy-related queries
- Experience in using FRED
- Over-the-counter and prescription-only counselling
- Webster packing
- Prepare Vit D Oral liquids
- Preparing orders involving reviewing payment transactions and booking for dispatch
- Effective communication to best tailor patient's needs while adhering to professional guidelines
Hobbies
Classical Violin and Piano - actively involved in the Elder Conservatorium Symphony Orchestra.
Languages
Chinese (Mandarin)
Professional Working
Referees
Zoe Martin - 0420833572
Omega How - 0456632415
Timeline
Pharmacy Assistant/Student
Norwood Village Compounding Pharmacy
02.2023 - Current
Bachelor of Pharmacy (Honours) - Pharmacy
University of South Australia
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