Internationally experienced Service and Process Engineer with a proven track record of optimizing plant operations and enhancing system reliability in Hong Kong and the Philippines. Collaborates effectively with R&D, design, and controls teams to troubleshoot processes and implement continuous improvement initiatives. Proficient in Design of Experiments (DOE) and root cause analysis to drive safety, efficiency, and product quality. Skilled in managing technical documentation, leading operator teams, and fostering client relationships through technical training and contract renewals. Excels in multicultural environments, driving operational excellence in global engineering settings.