Jeromil Valencia

With over 14 years of experience in Customer Support and IT in Dubai UAE, I would like to maximize my skills to create a strong and meaningful impact in a process-driven corporate environment

Dedicated professional with proficient IT and Customer Support experience. Effective Communicator fluent in English with effective interpersonal skills. Team player who listens, and thrives on collaborating with team members. Advanced skills in IT, Apple Products, and proficient in software configuration support. Energetic achiever who can encourage and motivate the team, successfully manage multiple priorities, and perform in a fast-paced, rapidly changing environment, and exceeds goals and recognized for adding value to the organization. Thinks out of the box, A ‘Solutions provider’ and loves to develop new approach and streamline current systems and flow to maximize efficiency and excellence. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.