Jerrica Hince
Gladstone
Summary
Highly motivated with extensive experience in customer service and property management, seeking a challenging Train Driver role. Eager to apply strong communication, problem solving and safety conscious skills in a dynamic transportation environment. Demonstrated ability to manage high pressure situations, maintain a calm demeanor, and ensure smooth operations.
Overview
5
5
years of professional experience
Work History
Property Management
04.2024 - Current
- Detail-oriented and proactive Property Manager, managing residential properties
- Proven track record of optimising tenant satisfaction, coordinating maintenance and ensuring compliance with legal and safety regulations
Cleaning
01.2023 - 12.2023
- Owned my own cleaning business in Toowoomba
- Provided thorough and detailed cleaning service for my clients
- Ensured client satisfaction by delivering high-quality cleaning results
Online Assistant Manager
10.2020 - 06.2022
- Assisted in managing daily store operations
- Provided leadership and support to team members, ensuring a positive work environment
- Efficiently picked and packed customer orders, ensuring accuracy and timeliness
Customer Service
10.2019 - 10.2020
- Provided exceptional service to customers, assisting with inquiries and resolving issues
- Maintained a friendly and positive attitude, creating a welcoming environment and ensuring a positive shopping experience
- Processed transactions accurately, handling cash and using POS system
Education
Real Estate Salesperson Certificate
2024
Certificate Level 3 - Driving Operations
Skillup Australia
10.2010
Skills
- Property management insight
- Team training and development
- Verbal and written communication
- Reliability
- Team building
- Time management abilities
- Customer service excellence
Timeline
Property Management
04.2024 - Current
Cleaning
01.2023 - 12.2023
Online Assistant Manager
10.2020 - 06.2022
Customer Service
10.2019 - 10.2020
Real Estate Salesperson Certificate
Certificate Level 3 - Driving Operations
Skillup Australia
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