Jerry Fei
Canterbury,VIC
Summary
Dynamic professional with a proven track record in compassionate engagement and customer assistance, demonstrated at the Australian Vietnamese Women’s Association. Excelled in creating welcoming environments and influencing positive interactions, while managing a small computer business to significantly enhance service quality and customer satisfaction. Skilled in leveraging social media for brand promotion and fostering positive client relationships.
Overview
1
1
year of professional experience
Work History
Tutor
Australian Vietnamese Women’s Association
Richmond, VIC
11.2024 - 11.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Volunteer
Hedley Sutton Community
Camberwell
04.2024 - 05.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Aged Care Volunteer
Broughton Hall Benetas
Camberwell
09.2024 - 10.2024
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided emotional support and companionship to elderly in community homes.
Small Computer Business Owner
Myself
Canterbury
01.2024 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Education
St Kevins College
Toorak, VICSkills
Positive Interaction Influence
Welcoming Environment Creation
Compassionate Engagement
Positive Attitude
Customer Assistance Skills
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Tutor
Australian Vietnamese Women’s Association
11.2024 - 11.2024
Aged Care Volunteer
Broughton Hall Benetas
09.2024 - 10.2024
Volunteer
Hedley Sutton Community
04.2024 - 05.2024
Small Computer Business Owner
Myself
01.2024 - Current
St Kevins College