Jerry Polites

A humanistic and energetic leader who is passionate about people development and building an environment where everyone can bring their true and authentic selves to work. I approach all work with a strong stakeholder focus to drive innovation that’s underpinned by consultative and respectful change management at all levels. A strong practical and theoretical background arms me with the tools to deliver with consistency.

I am results-orientated with a focus on operational excellence and efficiency. My 15+ years of experience spans across both retail and industry superannuation and insurance. I’ve worked in a range of roles focusing on relationship management, continuous improvement, complaints resolution, incident and risk management, project management, product SME and operations management.

My experience within the Superannuation industry allows me to look at objectives on a cross-functional scale and technical level while identifying key trends for systemic improvement across accumulation, life insurance, managed investments and pensions.

• Introduced the industry first, dedicated contact centre channel for AustralianSuper's Aboriginal and Torres Strait Islander members
• Implemented the first CareerTrackers intern sponsorship program at AustralianSuper
• Co-developed the Aboriginal and Torres Strait Islander National Code of Conduct, which was lauded by ASIC
• Endorsed by AustrlaianSuper for entry into the Garry Weaven emerging Trustees scholarship
• Co-managed financial literacy initiatives via the Schools Plus Project, through the Fund's Reconciliation Action Plan which was recognised by the Governor of Victoria
• Influenced other Superannuation Trustee's to adopt AustralianSuper's dedicated hotline for Aboriginal and Torres Strait islander people by presenting at multiple AIST industry symposiums

Can be provided upon request