SUIYONG JERRY WANG

Penshurst,NSW

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

years of professional experience

Work History

Assistant Station Manager

China Souther Airlines

12.2005 - Current

Enhanced passenger satisfaction by increasing safety, security, and punctuality.
Streamlined operations for increased efficiency through effective staff scheduling and resource allocation.
Maintained a safe and secure environment with regular inspections, risk assessments, and adherence to safety protocols.
Increased employee retention by implementing comprehensive training programs and fostering a positive work atmosphere.
Established strong relationships with ground handling agents, catering, fueling, engineering, and airport operations,
Collaborated with the Station Manager in developing strategic plans to improve service level.

Education

Diploma of Professional Accounting -

University of Western Sydney

11.2005

Master of International Business -

University of Wollongong

Sydney, NSW

07.2004

Skills

Equipment maintenance
Project management

Employee engagement
Community outreach

Accomplishments

Achieved smooth start-up of Auckland Station through effectively helping with training and operation in 2010.
Achieved smooth start-up of Perth Station through effectively helping with training and operation in 2010.
Achieved smooth start-up of Adelaide Station through effectively helping with training, and operation in 2016.
Achieved smooth ground operations for charter flights in Cairns, Australia, and Nandi, Fiji by effective communication skills, and expertise.
Achieved the Staff of the Sky-trax Audit by completing high performance in Sydney Station.

Languages

Chinese (Cantonese)

Native or Bilingual

Chinese (Mandarin)