Jeseon Lee

South Korea

Summary

Hard-working and trustworthy manager prepared to contribute service-minded and dedicated attitude to dynamic Barista service team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.

Overview

year of professional experience

Certification

Work History

Manager

Cafe De Lyon

09.2023 - 09.2024

Interacted well with customers to build connections and nurture relationships.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
Self-motivated, with a strong sense of personal responsibility.

Education

Social Worker

Gyeonggi University of Science And Technology

02-2021

Skills

Espresso machine operation
Customer Service
Cleanliness and hygiene

Barista Techniques (Hold 6 euca certificates)
Punctual and Reliable
Flexible Schedule