Jesher Ang
Point Cook
Summary
Professional hospitality worker and experience in the medical field with proven record of delivering exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on teamwork and adaptability ensures seamless operations and high satisfaction. Known for reliability, communication skills, and positive attitude.
Overview
7
7
years of professional experience
Work History
Front of House Staff Member
Cocochine
02.2022 - Current
- Delivered exceptional customer service, enhancing guest experiences and satisfaction.
- Managed reservations and front desk operations, ensuring efficient workflow and timely responses.
- Trained new staff on service protocols and operational procedures, promoting teamwork and consistency.
- Monitored inventory levels of supplies, ensuring optimal stock availability for uninterrupted service delivery.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Nursing Assistant
Western Health - Footscray Hospital
01.2024 - Current
- Worked alongside experienced nursing professionals to learn new procedures.
- Developed strong rapport with patients through active listening, empathy, and effective communication skills.
- Effectively managed time and prioritized tasks to optimize patient care during fast-paced clinical rotations.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Emergency Medical Technician
Singapore Civil Defence Force
06.2018 - 02.2020
- Trained 4 EMTs in basic life support skills, including cardiopulmonary resuscitation, oxygen therapy, wound care, patient history documentation and splinting.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
- Effectively worked in environments relying on teamwork, time management, and adaptive thinking to provide high quality patient care.
Education
Bachelor of Nursing -
Deakin University
Geelong, VIC12-2025
Skills
- Excellent communication
- Proficient in prioritizing tasks
- Critical & analytical thinking
- First aid training
- Employee scheduling
- Comprehensive planning skills
- Meticulous attention to detail
- Problem-solving abilities
Timeline
Nursing Assistant
Western Health - Footscray Hospital
01.2024 - Current
Front of House Staff Member
Cocochine
02.2022 - Current
Emergency Medical Technician
Singapore Civil Defence Force
06.2018 - 02.2020
Bachelor of Nursing -
Deakin University
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