Jesper Eriksson

• I enhance customer satisfaction by addressing and resolving complex issues promptly and professionally.
• Streamline support processes for increased efficiency and reduced response times.
• Analyze customer feedback data to identify areas for improvement and recommend appropriate solutions.
• Maintain thorough knowledge of product offerings to provide accurate information and expert customer advice.
• Conduct regular training sessions for new team members, promoting best practices in customer support operations.

• Mentored first-year business students, focusing on study skills, personal finances, and well-being.
• Conducted workshops and meetings to empower students in various areas.

• Led and supervised groups of children and teenagers, ensuring safety and well-being during outdoor activities.
• Planned and executed daily programs for a large group of camp participants.

Delivered financial literacy, work readiness, and entrepreneurship programs to children and youth.