Jess Arbery

• Conducted routine inventory checks, ensuring availability of necessary medical supplies and equipment.
• Implemented office protocols that improved communication between staff and patients.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Assisted patients with basic care needs.
• Comforted anxious patients before pre-testing and listened to concerns, offering support, and compassion.
• Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
• Reviewed optometrist and audiologist calendars and scheduled patient appointments by telephone and in-person.

At Zone Bowling, my role was a Party Host. My main responsibilities included running parties for childrens birthdays, often involving me supervising groups of over 20 children at a time.

• Supervised large groups of guests between the ages of 4 and 16
• Ensuring the safety of all guests in venue
• Working alongside large teams
• Time management throughout school holidays and ensuring that parties run on time, smoothly, ensuring all guests have an enjoyable experience.
• Experience working in cafe and front of house
• Working with guests and children
• Managing customer inquiries and complaints

At Riding for the Disabled, I was primarily an assistant with the horses as well as clients. This (volunteer) job involved cleaning and brushing the horses, as well as working with the clients and handling horses. I worked there for 12 months from 7am to 1pm once a week. My responsibilities and skills developed from this work includes:

• Leading and side walking horses with children/adults of all ages on the horse
• Assisting on fun days
• Communicating with people of all ages with various physical/intellectual disabilities
• Helping clean the arena
• Grooming and handling horses
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.