Summary
Overview
Work History
Education
Skills
Timeline
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Jess Chalhoub

North Strathfield,NSW

Summary

I am a charismatic and ambitious Business Student, determined to exercise my proficient independent and collaborative skills within the workforce. I am exceptionally self disciplined and strive for diligence and success in all of my pursuits, and utlise any opportunity to express my qualities of interpersonal skills, enthusiasm, determination and positivity. My articulate and highly personable nature offers an excellent work ethic, in which I seek to discover innovative and synergised workflows for future undertakings. The high regard I hold for meticulousness and success encourages a continued desire to enhance my expertise and knowledge in all possible areas.

Overview

9
9
years of professional experience

Work History

Administrative Manager

Merhi & Co Accounting Firm
02.2023 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.

Retail Assistant

Nike
09.2022 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.
  • Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.

Babysitting

Private Care
01.2016 - 12.2023
  • Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
  • Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
  • Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.

Christmas Casual Retail Assistant

Witchery
09.2021 - 02.2023
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
  • Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
  • Processed transactions accurately and efficiently, resulting in reduced waiting times for customers during peak hours.
  • Balanced multiple responsibilities, including cashier duties, floor assistance, and fitting room support as needed during peak periods.
  • Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.

Crew Member

McDonald's
04.2019 - 04.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Bachelor of Business - Business

UTS
Ultimo, NSW
12-2025

High School Certificate -

Bethlehem College
Ashfield
12-2022

Skills

  • Organization and multitasking
  • Budgeting and expense monitoring
  • Schedule management
  • Process improvement
  • Microsoft Office Suite
  • Workflow planning
  • Office management
  • Staff management
  • Critical thinking
  • Relationship building
  • Accounting procedures
  • Customer service management

Timeline

Administrative Manager

Merhi & Co Accounting Firm
02.2023 - Current

Retail Assistant

Nike
09.2022 - Current

Christmas Casual Retail Assistant

Witchery
09.2021 - 02.2023

Crew Member

McDonald's
04.2019 - 04.2022

Babysitting

Private Care
01.2016 - 12.2023

Bachelor of Business - Business

UTS

High School Certificate -

Bethlehem College

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Jess Chalhoub