Jess Cortese
Sanctuary Point ,NSW
Summary
Dedicated Correctional Officer with extensive experience at the Department of Corrections, adept at managing high-risk situations and ensuring safety through effective conflict resolution and de-escalation techniques. Recognized for significantly reducing contraband incidents and training new officers in best practices. Proficient in emergency response and self-defense techniques.
Overview
9
9
years of professional experience
Work History
Correctional Officer
Department of Corrections
06.2016 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
Chemical Ammunitions Operator -
Brush Farm Academy
Eastwood, NSW05.2019
Emergency Response Operator -
Brush Farm Academy
Eastwood05.2019
Certificate III - Correctional Practise
Brush Farm Academy
Ashwood, VIC06.2016
HSC -
McCarthy
Emu Plains, NSW11.2008
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Safety and security enforcement
- Search and seizure procedures
Timeline
Correctional Officer
Department of Corrections
06.2016 - Current
Chemical Ammunitions Operator -
Brush Farm Academy
Emergency Response Operator -
Brush Farm Academy
Certificate III - Correctional Practise
Brush Farm Academy
HSC -
McCarthy
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