Jess Deretic
Drysdale,VIC
Summary
Motivated and enthusiastic. Takes pride in providing the best experience to all customers and clients. Experience in many different types of situations, exceptional organisational skills and extremely reliable. Able to manage many priorities and perform under pressure. Works well within a team and enjoys developing new skills.
Overview
4
4
years of professional experience
Work History
Waitress
Chang Noi Thai
12.2020 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Babysitter
Geelong/Bellarine Babysitters
02.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Crew Member
McDonald's Restaurant
02.2020 - 12.2020
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
Education
High School Diploma -
Christian College Geelong
Geelong 11.2023
Skills
- Dining Room Cleaning and Upkeep
- Qualified with a current RSA
- Guest Inquiries
- Warm and Friendly
- Complaint Resolution
- Behaviour Modification Techniques
- Regulating Schedules
- Promoting Good Behaviour
Accomplishments
JUNIOR NETBALL COACH
- Under 13's coach 2022
- Led them through a successful season, into a finals campaign.
- Communicated with families
- Developed strong relationships with the girls in my team.
- Created a positive environment for training & game days.
- Awarded Junior Coach of the Year for the Bellarine Netball League in 2022.
Timeline
Waitress
Chang Noi Thai
12.2020 - Current
Babysitter
Geelong/Bellarine Babysitters
02.2020 - Current
Crew Member
McDonald's Restaurant
02.2020 - 12.2020
High School Diploma -
Christian College Geelong
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