Summary
Overview
Work History
Education
Skills
Development Training
Referees
Timeline
Generic

Jess Little

Mill Park,Victoria

Summary

Empathetic and caring worker who is passionate about providing meaningful support and services to clients. Excellent communicator bringing 7 years of comprehensive experience caring for young people in out of home care who have experienced trauma, abuse and neglect and have a range of complex issues. Creative and understanding professional commended for client advocacy and being a gentle and caring support person.

Overview

8
8
years of professional experience

Work History

Case Manager (Kinship Care)

Anglicare Victoria
04.2023 - Current
  • Arrange and participate in care team meetings to address client needs and develop individualized plans
  • Assist child protection in developing case plans which follow court orders
  • Use CRIS and CRISSP to maintained accurate and up to date documentation on all cases
  • Efficiently address client concerns or queries in a timely manner
  • Educate clients and carers on available programs and services and empowering them to make informed decisions
  • Monitor ongoing cases closely, adjusting care plans as needed based on changes in circumstances or goals
  • Participate in regular professional development opportunities to stay updated on best practices
  • Help provide a safe environment for vulnerable children by reporting suspected abuse or neglect
  • Assist clients in setting achievable goals while providing ongoing encouragement and support to reach the objectives
  • Advocate for client rights, needs and wishes when communicating with stakeholders and other family members
  • Research events and activates for young people and/or carers to participate in
  • Maintain relationships and collaborate with stakeholders to support good clients outcomes
  • Build rapport and maintain healthy working relationships
  • Facilitate client transport when carers where unable to
  • Faciliate and supervise parental contacts.
  • Work using "best interests principles" framework
  • Assisting new workers to understand online systems and case management expectations
  • Support young people during child protection interveiws when there are concerns of abuse

Residential youth worker

Anglicare Victoria
12.2018 - 04.2023
  • Following young people’s safety plans and conducing risk assessments
  • Conducting routine room searches and welfare checks to insure young people are safe and maintain a safe environment
  • Completing daily household duties and responsibilities
  • Administering prescribed medication to clients
  • Involvement in team meetings to discuss young peoples progress and implement any changes that may be necessary in order to meet client needs
  • Support and mentor clients in developing skills to become successful in the community
  • Facilitate client transport to participate in activities within the community, attend appointments and engage in school programs
  • Provide support to clients in navigating available resources
  • Research events and activates for young people to engage in within the local community area
  • Maintain relationships and collaborate with parents and stakeholders to support good clients outcomes
  • Supervise clients in residential and community-based settings to minimize risks and offer support
  • Provide guidance and advice to clients and supporting navigation of diverse personal and social issues
  • Develop and implement a range of resources and strategies to motivate young people
  • Assist in identifying and reducing barriers to youth engagement and development
  • Build rapport and maintain healthy working relationships
  • Complete necessary reports and documentation to maintain thorough, accurate case records
  • Develop individualized plans to support clients goals
  • Work using "best interests principles" framework

(05/2017 - 06/2017 Student placement with Anglicare Victoria as a residential youth worker prior to employment)

Community Development worker

Whittlesea Community House (student Placement)
09.2017 - 12.2017
  • Arrange and participate in care team meetings to address client needs and develop individualized plans
  • Assist child protection in developing case plans which follow court orders
  • Use CRIS and CRISSP to maintained accurate and up to date documentation on all cases
  • Efficiently address client concerns or queries in a timely manner
  • Educate clients and carers on available programs and services and empowering them to make informed decisions
  • Monitor ongoing cases closely, adjusting care plans as needed based on changes in circumstances or goals
  • Participate in regular professional development opportunities to stay updated on best practices
  • Help provide a safe environment for vulnerable children by reporting suspected abuse or neglect
  • Assist clients in setting achievable goals while providing ongoing encouragement and support to reach the objectives
  • Advocate for client rights, needs and wishes when communicating with stakeholders and other family members
  • Research events and activates for young people and/or carers to participate in
  • Maintain relationships and collaborate with stakeholders to support good clients outcomes
  • Build rapport and maintain healthy working relationships
  • Facilitate client transport when carers where unable to
  • Faciliate and supervise parental contacts.
  • Work using "best interests principles" framework
  • Assisting new workers to understand online systems and case management expectations

Education

Certificate 4 in child, youth and family intervention -

Melbourne Polytechnic
Fairfield, VIC
06.2020

Diploma of Community Services -

Kangan Institute
Melbourne, VIC
12.2017

Skills

  • Strong communication and written skills
  • Client Needs Assessment
  • Youth Interviewing
  • Individualized Care Plans
  • Advocacy
  • Calm in Crisis Situations
  • Safety and Risk Assessments
  • Mental Health Crisis Response

Development Training

  • Personality disorders training-11/2025
  • Ignite leadership training-6/2025
  • MARAM training-2025
  • CRIS training-2023
  • First aid -11/2022
  • Mental health awareness training -2022
  • LAC training refresher -2022
  • Aboriginal and torres strait islander cultural awareness training -2020
  • Suicide intervention training -2020
  • LAC training -2020

Referees

Available upon request 

Timeline

Case Manager (Kinship Care)

Anglicare Victoria
04.2023 - Current

Residential youth worker

Anglicare Victoria
12.2018 - 04.2023

Community Development worker

Whittlesea Community House (student Placement)
09.2017 - 12.2017

Certificate 4 in child, youth and family intervention -

Melbourne Polytechnic

Diploma of Community Services -

Kangan Institute
Jess Little