Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jess MacLeish

Dromana,Vic

Summary

I am an experienced hospitality professional, balancing hospitality with a thriving creative career.

In either setting, I love working with people, in service of people, and being part of creating beautiful and meaningful experiences for people.

Though my resume only documents the last ten years, I've worked in many different kitchens and cafes, due to moving around a lot in my twenties. This includes running my own establishment with an ex partner at age 21. I am currently 44 years old.

Working independently and in many different environments means I am highly motivated and adaptable. Everywhere I go, I love learning something new that enhances my skillset, and I also love contributing what I can to my environment.

I believe in the power of people working collaboratively, and this is reflected in my leadership style.

I love nothing more than working in establishments that I'm proud to represent, and enjoy contributing to an excellent customer experience!

Overview

14
14
years of professional experience

Work History

Coffee Bar Team Leader

Flinders General Store
Flinders , Vic
02.2021 - Current
  • Created processes, systems and procedures for newly built coffee department
  • Introduction of new product lines
  • Increased department productivity by defining job role
  • Staff training and mentoring
  • Liaison with other departments and store management
  • Advocacy for staff
  • Rostering, ordering, stock control
  • Barista and customer service

Volunteer Work

Community
Mornington Peninsula , Vic
01.2014 - Current
  • I am a strong advocate for empowerment within surfing in our local community
  • I have served on the committees of Disabled Surfers and Maladiction Longboarders
  • I co founded and served as President of culture changing women's surf community Peninsula Surf Sisters

Freelance Artist and Event Coordinator

Self employed
Dromana, Vic
01.2011 - Current

I am highly creative and entrepreneurial, and always have a creative project in play.

These include

2008 - 2020 Dance teacher

2010 - 2017 Burlesque performer

2014 - 2015 Producer, 'This Is Burlesque' Mornington Peninsula's first regular burlesque event, producing 15 sell out shows in as many months

2016 - 2020 Creator and Facilitator 'Bring The SASS' women's empowerment dance and wellness program

2024 - current Sea of Joy band with my father

Deli Attendant

Flinders General Store
Flinders, Vic
08.2017 - 02.2021
  • Food preparation
  • Creating and cooking hot take home meals daily
  • Soup, salad and sandwich making
  • Creating hot food offerings (ie toasted Turkish rolls)
  • Baking muffins and sweet offerings
  • Food service
  • Customer service

Mental Health Support Worker

JobCo: PHaMs programme
Moorabbin , Vic
08.2015 - 08.2017
  • Educated clients about mental health issues and available community resources.
  • Facilitated group therapy sessions on topics such as anger management, coping skills, self-esteem.
  • Provided emotional and psychological support to clients in crisis situations.
  • Managed regular client list each with their own goals based program
  • Youth and women's representative
  • Community liaison
  • Client advocacy

Community Service Worker

Mornington Community House
Mornington, Vic
09.2014 - 08.2017
  • Program Facilitator and Youth representative
  • Helped launch and facilitate weekly Youth Hub in conjunction with Mornington Peninsula Shire
  • Facilitator of women's empowerment programmes at Mornington Community House
  • Attended council meetings representing Mornington Community House

Head Waitress, Cook and Barista

Blackbird Cafe
Mornington, Vic
07.2013 - 05.2015
  • Barista, cook, floor
  • I was the only all rounder staff member, often working 3 roles a day.
  • High volume coffee service
  • High volume kitchen service, assisting head chef and 2 other chefs

Education

Certified Facilitator -

Sensual Embodied Dance TM
Brisbane
10-2021

Reiki Practitioner -

Level 2 certification
Monbulk, St Andrews
03-2021

Certificate IV in Youth Work Certificate IV in Community Service + Mental Health -

Career Keys
Brisbane
12-2014

Skills

  • Highly adaptable and capable in high pressure environments
  • Self motivated
  • Excellent customer service and communication skills
  • High level Barista and cooking skills
  • Strong leadership skills

Timeline

Coffee Bar Team Leader

Flinders General Store
02.2021 - Current

Deli Attendant

Flinders General Store
08.2017 - 02.2021

Mental Health Support Worker

JobCo: PHaMs programme
08.2015 - 08.2017

Community Service Worker

Mornington Community House
09.2014 - 08.2017

Volunteer Work

Community
01.2014 - Current

Head Waitress, Cook and Barista

Blackbird Cafe
07.2013 - 05.2015

Freelance Artist and Event Coordinator

Self employed
01.2011 - Current

Certified Facilitator -

Sensual Embodied Dance TM

Reiki Practitioner -

Level 2 certification

Certificate IV in Youth Work Certificate IV in Community Service + Mental Health -

Career Keys
Jess MacLeish