Jessica Male
Mentone,VIC
Summary
Second-year Commerce and Property & Real Estate student at Deakin University, majoring in Finance. Skilled in customer service, administration, and team leadership through experience in medical, retail, and coaching roles. Highly motivated, adaptable, and eager to apply strong organizational and problem-solving skills in the property, investment, and finance sectors. I love to help wherever I can and pride myself on getting things done up to a very high standard.
Overview
2026
2026
years of professional experience
Work History
Medical Receptionist
Mentone General Practice
2024 - Current
- Streamlined scheduling and managed 50+ daily patient enquiries, improving front desk efficiency.
- Communicated empathetically with patients, doctors, and service providers in high-pressure situations.
- Trained new staff in medical software (Best Practice, PracNet) and administrative procedures.
Sales Consultant
Country Road
Southland, VIC
2022 - 2024
- Consistently exceeded sales targets while delivering high-level customer service.
- Assisted with stock control and merchandising to maximise store performance.
Basketball, Soccer and Netball Coach
Oakleigh South Primary School
2023 - 2024
- Mentored and developed young players’ teamwork and skills.
- Designed and delivered engaging training programs and managed match-day operations.
Waitress Trainer
Hospitality Roles
2020 - 2022
- Delivered excellent customer service in fast-paced environments.
- Balanced multitasking, cash handling, and order accuracy.
Education
Mentone Grammar School -
Mentone Grammar School
01-2023
Bachelor of Commerce and Bachelor of Property and Real Estate -
Deakin University
Skills
- Microsoft Excel
- Word
- Outlook
- Data entry systems
- Stakeholder communication
- Customer service
- Time management
- Multitasking
- Adaptability
- Problem-solving
- Teamwork
- Leadership
Accomplishments
- Academic Honours Award, Mentone Grammar School, 12/01/23
- Multiple school sporting awards
- Trained staff at Medical reception
Volunteer Experience
- Distributor, IVE, Gaining experience in logistics and time management.
- Assistant, Family business, Developing skills in problem-solving and adaptability.
- Babysitter, Fostering responsibility and multitasking.
References
References available upon request.
Timeline
Medical Receptionist
Mentone General Practice
2024 - Current
Sales Consultant
Country Road
2022 - 2024
Basketball, Soccer and Netball Coach
Oakleigh South Primary School
2023 - 2024
Waitress Trainer
Hospitality Roles
2020 - 2022
Mentone Grammar School -
Mentone Grammar School
Bachelor of Commerce and Bachelor of Property and Real Estate -
Deakin University
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