Jessica Barons

• Streamlined scheduling on Power Diary and Zanda for five states.
  Administered staff rostering alongside various administrative duties across three companies.
  Managed emails, phone calls, and postal services effectively.
  Enhanced social media presence through regular postings.
  Utilized Xero for invoicing and developed quotes promptly.
  Orchestrated planning and execution of social events successfully.
  Maintained effective data entry practices while handling Zoho leads.
  Coordinated with support coordinators, plan managers, and participants to improve service delivery.

• Coordinated diverse events, including weddings, birthdays, wakes, and christenings.
• Managed invoicing processes for event-related services.
• Handled phone and email inquiries to ensure prompt responses.
• Facilitated after-hours meetings to discuss event requirements.
• Liaised with various vendors to secure necessary services for events.
• Oversaw setup, execution, and breakdown of events on wedding days.

Executed opening and closing procedures for business operations.

• Managed cash transactions accurately to maintain financial integrity.
• Ensured compliance with occupational health and safety regulations.
• Handled food products following strict safety protocols to guarantee quality.

Managed customer service operations to enhance client satisfaction.

• Handled food safely and efficiently, adhering to health regulations.
• Processed cash transactions accurately, ensuring financial integrity.
• Executed opening and closing procedures for outlets to maintain operational standards.
• Monitored wage and cost control measures to optimize profitability.
• Tracked key performance indicators (KPIs) to assess business performance.
• Utilized Kronos for staff payroll management and scheduling efficiencies.
• Oversaw stock requests and rotation to reduce waste and ensure freshness.

• Delivered exceptional customer service to enhance client satisfaction.
• Executed food handling procedures to maintain safety and quality standards.
• Managed cash handling processes to ensure accuracy and accountability.
• Performed opening and closing procedures for business operations efficiently.

• Delivered exceptional customer service to enhance client satisfaction.
• Executed food handling procedures to ensure safety and compliance.
• Managed cash handling processes to maintain accuracy and integrity.
• Oversaw opening and closing operations of the business for optimal efficiency.