Dynamic and adaptable professional with a proven track record at Schools Out, excelling in fast-paced environments through exceptional teamwork and customer service skills. Leveraged strong communication and problem-solving abilities to enhance customer satisfaction and foster strong relationships, significantly improving operational efficiency. Demonstrates a dependable and responsible attitude, thriving under pressure.
Hi, I’m
Jess Morris
0423422824
Gold Coast,QLD
Summary
Overview
10
years of professional experience
Work History
Schools Out
Holiday/before and After Schools Programme
01.2022 - 12.2023
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Myself
Private Babysitting
01.2016 - 01.2023
Job overview
- Ensured child safety by closely monitoring indoor and outdoor play environments.
- Managed challenging behavior effectively by implementing positive discipline techniques.
- Developed strong relationships with both parents and children, fostering trust and open communication.
- Collaborated with parents to ensure consistency in childcare approach between home and babysitter settings.
NZ Motorhomes
Admin and Receptionist
01.2014 - 01.2020
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
The Raft Cafe
Waitress
01.2018 - 01.2019
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
New World Brookfield
Supermarket Deli
01.2015 - 07.2015
Job overview
- Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
- Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
- Developed strong relationships with vendors to secure favorable pricing and timely deliveries of products.
- Optimized store layout for increased foot traffic flow, resulting in higher sales conversion rates.
Education
High School
NCEA Level 1&2&3
University Overview
Private Institute
Hospitality And Retail Certificate
University Overview
Bay of Plenty Polytechnic
Certificate In Beauty Therapy
11.2016
University Overview
Bay of Plenty PolytechnicNz
Certificate In Early Childhood Care And Education
07.2016
University Overview
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
- Calm Under Pressure
- Verbal Communication
Timeline
Holiday/before and After Schools Programme
Schools Out
01.2022 - 12.2023
Waitress
The Raft Cafe
01.2018 - 01.2019
Private Babysitting
Myself
01.2016 - 01.2023
Supermarket Deli
New World Brookfield
01.2015 - 07.2015
Admin and Receptionist
NZ Motorhomes
01.2014 - 01.2020
High School
NCEA Level 1&2&3
Private Institute
Hospitality And Retail Certificate
Bay of Plenty Polytechnic
Certificate In Beauty Therapy
Bay of Plenty Polytechnic
Certificate In Early Childhood Care And Education
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