Jess Nowson
Jan Juc ,Victoria
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualised service. Resourceful individual skilful in learning customer needs, directing to desirable outcomes. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Reliable and personable adding value to ensure a positive outcome. Knowledgeable about product dedicated and dependable relationship-builder with excellent organisational skills. Pursues opportunities to learn new skills and contribute to small business success.
Overview
12
12
years of professional experience
Work History
Sales Consultant / Buyer Manager
Natural Real Estate
08.2023 - 06.2024
- Advised clients on properties that suit their needs and budget. Ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Ceramics Teacher
The LightBox Torquay
, Vic
04.2022 - 02.2024
- Assisted in running workshops
- Liaise with Artist
- Teaching Handbuilding techniques
Studio Manager
Flip Switch Media
08.2022 - 08.2023
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Verified that organization maintained open-door policy so employees could openly discuss ideas and make suggestions.
Real Estate Agent
Great Ocean Properties
07.2012 - 07.2022
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Education
Real Estate
Australian School of Business & Law
Melbourne, VIC07.2012
Diploma Of Arts - Graphics
Diploma of Graphic Arts
Gordon Institute Of Tafe10.2009
Skills
- Time Management
- Customer Relationship Management
- High level of costumer service
- Product and service knowledge
- Ceramics Sculpture
- Well established in the community
Timeline
Sales Consultant / Buyer Manager
Natural Real Estate
08.2023 - 06.2024
Studio Manager
Flip Switch Media
08.2022 - 08.2023
Ceramics Teacher
The LightBox Torquay
04.2022 - 02.2024
Real Estate Agent
Great Ocean Properties
07.2012 - 07.2022
Real Estate
Australian School of Business & Law
Diploma Of Arts - Graphics
Diploma of Graphic Arts
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