Jess Robbins
Wagga Wagga,NSW
Summary
Performance-oriented manufacturing professional with demonstrated skills in enhancing workflows and resource utilization to achieve demanding production & quality targets. Hardworking leader and analytical problem-solver with conscientious approach to tackling operations issues. Decisive leader and collaborative team-builder with good planning and multitasking abilities.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Production Supervisor
Vossloh Sleeper Technologies Australia
Wagga Wagga, NSW
06.2020 - Current
- Supervised daily production operations to ensure adherence to quality standards.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Trained and mentored new team members on safety protocols and operational procedures.
- Coordinated with cross-functional teams to optimize production schedules and resource allocation.
- Analyzed production metrics to identify trends and implement corrective actions as needed.
- Conducted regular inspections of equipment to maintain operational integrity and safety compliance.
- Travelled to other sites to fill in as supervisor and implement change and efficiency in production and Quality
- Led team meetings to communicate objectives, address challenges, and foster collaboration.
- Resolved issues quickly to maintain productivity goals.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
- Assisted in maintenance management - planning/scheduling trades whilst Maintenance manager was away
- Assisted in establishing CMMS role out by inputting DATA, Parts and program so trades could commence use and reporting could commence.
- Was responsible for all parts and invoicing for trades and maintenance needs
Fencing Labourer
JJ's Fencing & Gates
Wagga Wagga, NSW
04.2017 - 08.2018
- Operated power tools for fence installation and repair tasks.
- Assisted in loading and unloading materials for projects efficiently.
- Maintained safety protocols during construction activities to ensure team well-being.
- Collaborated with team members to complete fencing projects on schedule.
- Manufactured gates to suit plans - welding, cutting design work
Wall & Floor Tiler Apprentice
Lotus Tiling
Wagga Wagga, NSW
01.2012 - 06.2017
- Installed various types of tiles, ensuring precision and alignment in all projects.
- Operated cutting tools and equipment to create custom tile sizes for complex layouts.
- Assisted in project planning, coordinating materials and timelines with team members.
- Trained junior tilers on proper installation techniques and safety protocols.
Hotel Manager
Laundy Hotels
11.2007 - 06.2017
- Directed daily hotel operations, ensuring exceptional guest experiences and service quality.
- Implemented cost-control measures, optimizing budget management and resource allocation across departments.
- Enhanced staff performance through targeted training programs and ongoing mentorship initiatives.
- Developed strategic marketing plans to increase hotel occupancy rates and enhance brand visibility.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Have been in Bar management since i was 17 years old worked through out Sydney, Melbourne and central coast.
- Worked for several different groups including solitel, O'hara hotels, Laundy hotels ALH group.
- Established a positive work culture that promoted teamwork, collaboration, and employee morale.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Developed and implemented marketing strategies to promote hotel services.
- Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
Skills
- Quality control
- Continuous improvement
- Production management
- Training and mentoring
- Health and safety compliance
- Process improvement
- Operations management
- Inventory coordination
- Process documentation
- Scheduling coordination
- Manufacturing and distribution
- Problem-solving
- Team collaboration and leadership
- Coaching and mentoring
- Safety procedures
- Computer skills
- Hiring and training
- Critical thinking
- Conflict resolution
- Performance reporting
- Process improvement strategies
Certification
Cert iii in Hospitality
Cert in finance fundamentals
Silica Awareness & Safety cert
cert in basics of electrotechnology- Tafe
Part cert in Human Resources ( incomplete)
ICAM training
RCA Training
- Licensed HRWL - Forklift, FEL, Bridge crane Gantry
- First aid, CPR LVR cert
Timeline
Production Supervisor
Vossloh Sleeper Technologies Australia
06.2020 - Current
Fencing Labourer
JJ's Fencing & Gates
04.2017 - 08.2018
Wall & Floor Tiler Apprentice
Lotus Tiling
01.2012 - 06.2017
Hotel Manager
Laundy Hotels
11.2007 - 06.2017