Coffee Central on 7th
- Resolved customer queries calmly and compassionately, working with the customer and sometimes superviser to find a positive outcome
- Communicated closely with all staff members to ensure accurate and timely customer service
- Ensured all health and safety regulations were consistently adhered to
- Maintained a spotlessly clean dining environment, ensuring a quick turnaround between customers for continued best hygiene standards
- Resolved complaints from guests by listening to issues and notifying restaurant managers
- Managed closing duties, including restocking items and reconciliation of cash drawers
- Cleaned, sanitised and organised food speed racks, bins, dry storage racks and chemical storage room
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
- Assisted guests with making menu choices in informative and helpful fashion
