Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Wright

Heyfield,VIC

Summary

22 years of experience in retail and hospitality, demonstrating exceptional customer service skills and the ability to build rapport with clients. Proven track record of thriving in fast-paced environments while maintaining high standards of efficiency and organization. Reliable and punctual, with a positive attitude that fosters teamwork and independent work. Eager to expand knowledge and skills in an office setting to pursue new career opportunities.

Overview

5
5
years of professional experience

Work History

Bakery Assistant

Rosedale Bakehouse
Rosedale, Vic
12.2023 - Current
  • Greet customers and provide exceptional customer service in a fast-paced setting.
  • Operate POS, process cash, and EFTPOS payments.
  • Maintain a clean and sanitary work area throughout the day.
  • Clean equipment, utensils, and work areas according to hygiene standards.
  • Food preparation, coffee making.
  • Open and close the shop, including shutting down equipment and locking doors securely.

Personal Assistant

Amarti Wedding and Events Venue
Cowwarr, VIC
09.2021 - 11.2023
  • Provided assistance communicating, typing correspondence or obtaining information.
  • Scanned documents into electronic format.
  • Assisted in the hiring and training of new staff.
  • Handled confidential documents and communications with discretion, safeguarding sensitive information.
  • Creating and emailing invoices.
  • Managed office supplies inventory and placed orders when necessary.
  • Weekly stocktake of food and alcohol inventory for the restaurant and placed orders.
  • Handling bookings for the restaurant via phone calls, Instagram, and Facebook messages.
  • Answered telephone calls and inquiries and directed them as appropriate.
  • Assisted in planning and coordinating events.
  • Along with assisting the owner of the business with many tasks, I also worked front of house, waitressed, worked in the kitchen, bartended, and worked at all weddings and events.

Console Operator

Evans Petroleum
Sale/Rosedale, VIC
04.2020 - 10.2021
  • Activated fuel pumps for customers to fill fuel tanks accordingly.
  • Managed the POS system and processed customer transactions with high accuracy.
  • Performed inventory checks on various products to ensure adequate stock levels.
  • Ordered stock and priced and shelved incoming goods.
  • Set up in-store displays.
  • Ensured compliance with health and safety regulations.
  • Conducted regular cleaning and maintenance of petrol station facilities to uphold safety standards.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.

Education

Year 10 Equivalent -

Warragul Regional College
Warragul, VIC
01-2000

Skills

  • Customer service excellence
  • Cash handling
  • POS operation
  • Stock management
  • Problem solving
  • Time management
  • Attention to detail
  • Dependable
  • Problem-solving
  • Efficiency enhancement
  • Positive mindset
  • Personable

References

References available upon request.

Timeline

Bakery Assistant

Rosedale Bakehouse
12.2023 - Current

Personal Assistant

Amarti Wedding and Events Venue
09.2021 - 11.2023

Console Operator

Evans Petroleum
04.2020 - 10.2021

Year 10 Equivalent -

Warragul Regional College

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Jessica Wright