Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSA MAY BAGAIN

5 Pictum Place, Sunnybank,Australia

Summary

Dedicated and adaptable hospitality professional. Offering hands-on experience in kitchen operations, food preparation, and customer service, combined with strong teamwork, efficiency, and a passion for food safety and hospitality. Committed to supporting smooth kitchen operations and delivering high-quality service.

Overview

6
6
years of professional experience

Work History

Housekeeping – Night Team Leader

Novotel
08.2023 - Current
  • Supervised and supported housekeeping team during night shifts.
  • Cleaned and sanitized guest rooms, bathrooms, and common areas.
  • Changed linens, replenished supplies, and maintained cleanliness standards.
  • Ensured guest satisfaction through attention to detail and efficient service.

Kitchen Hand

Mrs. Browns Bar and Kitchen
05.2023 - 12.2023
  • Set up workstations with mise en place for efficient service.
  • Assisted chefs with food preparation, cooking, and plating.
  • Cleaned and maintained kitchen equipment, utensils, and work surfaces.
  • Received, stored, and organized food deliveries.
  • Disposed of waste and ensured compliance with hygiene standards.

Seafood Packer

Supafin
11.2022 - 06.2023
  • Opened, cleaned, and packed oysters and mullet roe.
  • Weighed, counted, and prepared seafood products for distribution.
  • Maintained cleanliness of workstations and equipment.

Customer Service Associate / Teller

Mhluillier Financial Services and Pawnshops Inc.
04.2019 - 05.2021
  • Handled front-line customer service and financial transactions.
  • Managed vault operations and cash handling.
  • Trained in gold appraisal and compliance with Anti-Money Laundering regulations.

Education

Diploma of Hospitality Management -

Mastery Institute of Australia
Brisbane, QLD
10-2025

Certificate IV in Kitchen Management -

Mastery Institute Australia
11.2024

Bachelor of Science - Marketing Management

Mariano Marcos State University
Philippines
06-2018

Skills

  • Multi-tasking
  • Food preparation
  • Kitchen cleaning
  • Stock handling
  • Independent work
  • Fast learner
  • Communication
  • Customer service
  • Hygiene standards
  • Safety standards
  • Team-oriented
  • Adaptability

Timeline

Housekeeping – Night Team Leader

Novotel
08.2023 - Current

Kitchen Hand

Mrs. Browns Bar and Kitchen
05.2023 - 12.2023

Seafood Packer

Supafin
11.2022 - 06.2023

Customer Service Associate / Teller

Mhluillier Financial Services and Pawnshops Inc.
04.2019 - 05.2021

Diploma of Hospitality Management -

Mastery Institute of Australia

Certificate IV in Kitchen Management -

Mastery Institute Australia

Bachelor of Science - Marketing Management

Mariano Marcos State University

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JESSA MAY BAGAIN