JESSA MAY BAGAIN
5 Pictum Place, Sunnybank,Australia
Summary
Dedicated and adaptable hospitality professional. Offering hands-on experience in kitchen operations, food preparation, and customer service, combined with strong teamwork, efficiency, and a passion for food safety and hospitality. Committed to supporting smooth kitchen operations and delivering high-quality service.
Overview
6
6
years of professional experience
Work History
Housekeeping – Night Team Leader
Novotel
08.2023 - Current
- Supervised and supported housekeeping team during night shifts.
- Cleaned and sanitized guest rooms, bathrooms, and common areas.
- Changed linens, replenished supplies, and maintained cleanliness standards.
- Ensured guest satisfaction through attention to detail and efficient service.
Kitchen Hand
Mrs. Browns Bar and Kitchen
05.2023 - 12.2023
- Set up workstations with mise en place for efficient service.
- Assisted chefs with food preparation, cooking, and plating.
- Cleaned and maintained kitchen equipment, utensils, and work surfaces.
- Received, stored, and organized food deliveries.
- Disposed of waste and ensured compliance with hygiene standards.
Seafood Packer
Supafin
11.2022 - 06.2023
- Opened, cleaned, and packed oysters and mullet roe.
- Weighed, counted, and prepared seafood products for distribution.
- Maintained cleanliness of workstations and equipment.
Customer Service Associate / Teller
Mhluillier Financial Services and Pawnshops Inc.
04.2019 - 05.2021
- Handled front-line customer service and financial transactions.
- Managed vault operations and cash handling.
- Trained in gold appraisal and compliance with Anti-Money Laundering regulations.
Education
Diploma of Hospitality Management -
Mastery Institute of Australia
Brisbane, QLD10-2025
Certificate IV in Kitchen Management -
Mastery Institute Australia
11.2024
Bachelor of Science - Marketing Management
Mariano Marcos State University
Philippines06-2018
Skills
- Multi-tasking
- Food preparation
- Kitchen cleaning
- Stock handling
- Independent work
- Fast learner
- Communication
- Customer service
- Hygiene standards
- Safety standards
- Team-oriented
- Adaptability
Timeline
Housekeeping – Night Team Leader
Novotel
08.2023 - Current
Kitchen Hand
Mrs. Browns Bar and Kitchen
05.2023 - 12.2023
Seafood Packer
Supafin
11.2022 - 06.2023
Customer Service Associate / Teller
Mhluillier Financial Services and Pawnshops Inc.
04.2019 - 05.2021
Diploma of Hospitality Management -
Mastery Institute of Australia
Certificate IV in Kitchen Management -
Mastery Institute Australia
Bachelor of Science - Marketing Management
Mariano Marcos State University