Jessica Bettridge
Sydney,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Dry Dock Balmain
12.2023 - Current
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Explained daily specials and beverage promotions to exceed daily sales goals.
Events Intern
SBE Australia
08.2022 - 12.2022
- Helped build strong relationships with stakeholders by delivering excellent customer service before, during and after the organized event.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Created detailed timelines and budgets for event to meet all deadlines.
- Provided exceptional customer service to event attendees, addressing inquiries and concerns promptly.
- Liaised with venue staff to ensure proper setup and breakdown of event space according to requirements.
Waitress and Events Assistant
East Village Hotel
03.2023 - 11.2023
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
Hockey Coach
Santa Sabina College
04.2020 - 05.2023
- Enhanced team performance by developing and implementing effective training programs and practice schedules.
- Established a strong, cohesive team culture by fostering open communication and promoting teamwork among players.
- Evaluated player performance during games, providing constructive feedback and guidance for improvement.
- Organized regular team-building activities to strengthen bonds between players and create a supportive environment.
Bartender
The Locker Room
09.2022 - 04.2023
- Participated in promotional events, representing the establishment positively while showcasing specials and managing large crowds.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Market Research Interviewer
McNair Yellowsquares
05.2021 - 11.2022
- Made limited number of deviations from interview script to address unique customer dialogue during interview.
- Attended pre-shift briefings and meetings to receive up-to-date information and changes in daily scheduling.
- Enhanced respondent engagement by utilizing advanced interviewing techniques and maintaining a professional demeanor.
- Contributed to project success by meeting or exceeding daily quotas for completed interviews.
- Performed contact tracing, wellbeing check ins, and health surveys throughout the Covid-19 Pandemic.
Bartender
Briars Greenlees
12.2019 - 12.2021
- Proven ability to learn quickly and adapt to new situations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Usher
Labour Power
10.2019 - 10.2019
- Worked with other staff members to facilitate smooth flow of operations.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Maintained updated knowledge of event information to provide guests with accurate details.
Education
Bachelor of Global Studies - Management
University of Technology Sydney
Ultimo, NSW11.2022
High School Diploma -
Santa Sabina College
Strathfield, NSW11.2019
Skills
- Good Conversationalist
- Relationship Building
- Collaboration and Teamwork
- Organizational ability
Certification
- RSA
- RCG
- Working with Children's Check
Timeline
Bartender
Dry Dock Balmain
12.2023 - Current
Waitress and Events Assistant
East Village Hotel
03.2023 - 11.2023
Bartender
The Locker Room
09.2022 - 04.2023
Events Intern
SBE Australia
08.2022 - 12.2022
Market Research Interviewer
McNair Yellowsquares
05.2021 - 11.2022
Hockey Coach
Santa Sabina College
04.2020 - 05.2023
Bartender
Briars Greenlees
12.2019 - 12.2021
Usher
Labour Power
10.2019 - 10.2019
Bachelor of Global Studies - Management
University of Technology Sydney
High School Diploma -
Santa Sabina College
- RSA
- RCG
- Working with Children's Check
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