Jesse Bradley
Oran Park,NSW
Summary
Highly skilled in data governance and business analysis, with a background as both a business analyst and senior data governance specialist. Currently, a key resource in managing data retention records across AU & NZ regions and working with business stakeholders to ensure retention policies are understood. I am passionate about how data is managed and can work within complex and geographically dispersed businesses with multiple stakeholders. Strong ability to interpret complex information and provide clear insights that drive strategic decisions.
Overview
23
23
years of professional experience
Work History
Senior Data Governance Specialist
Equifax
01.2018 - Current
- Define and embed the Data Governance framework and data management best practice with Data Stewards, Data Analysts, Data Engineers and Business Analysts
- Record Coordinator for AU/NZ region - managing and maintaining our retention register
- Creating and running record retention training for all Record Custodians in the AU/NZ region
- Implemented and ran a Record Custodian attestation process
- Collibra Privacy Steward responsible for ensuring that Highly Confidential metadata fields in Collibra are classified and protected appropriately
- Providing Data Governance services and implementing strategic Data Governance plans to ensure company and proprietary data is protected, stored, managed and used in compliance with relevant legislation and data management best practices
- Reviewing and maintaining Data Governance artefacts including templates and process documents to ensure key stakeholder feedback regarding business value is considered and implemented
- Reviewing Privacy Impact Assessments on behalf of Data Governance, ensuring that the appropriate controls are in place for data sources, data use cases as well as platforms that house the data
Business Analyst
Equifax
10.2014 - 12.2017
- Stakeholder identification and management
- Requirements elicitation and documentation
- Data analysis
- Process mapping
- Production of guides and other supporting documentation
- Successfully worked multiple initiatives and projects simultaneously
- Successfully worked on the revamp of the NTD website and automation of tenancy connection lead and commission processes
- Successfully worked on the introduction of the integration of the customer services CRM to the Australian Credit Data workflow system for managing correction requests
Customer Services Project SME and Change Implementation Coordinator
Equifax
10.2012 - 10.2014
- Working with project teams to clarify Customer Service requirements, impacts and processes through business analysis and own experience within customer services
- Ensuring the requirements and needs of the Customer Service Centre are taken into consideration by project teams
- Analysing data to provide insight into customer services and providing impact analysis
- Creation of user acceptance documentation and execution of user acceptance testing
- Process analysis and development and ongoing maintenance of process documents
Manager Subscriber Services
Equifax
03.2010 - 10.2012
Team Leader - Subscriber Services
Equifax
09.2010 - 03.2010
Team Leader - Public Queue
Equifax
04.2005 - 09.2008
Team Leader – Investigations
Equifax
07.2004 - 04.2005
Investigations Senior Rep
Equifax
04.2003 - 07.2004
Investigations Officer
Equifax
04.2002 - 04.2003
Customer Service Representative
Equifax
06.2001 - 04.2002
Education
Certificate III - Telecommunications (Call Centres)
Australian College of Commerce and Management
AU01.2004
Certificate - Business Computing
Manukau Institute of Technology
NZ01.1999
Skills
- Excellent interpersonal communication skills
- Excellent verbal communication skills
- Excellent written communication skills
- Proficient user of Collibra
- Proficient user of Confluence
- Proficient user of Salesforce
- Proficient user of JIRA
- Strong stakeholder management skills
- Strong engagement skills
- Ability to work collaboratively
- Ability to work independently
- Knowledge of data governance practices
- Knowledge of data protection management practices
- Knowledge of regulatory requirements
- Project management skills
- Priority setting
- Ability to break down complex problems
- Ability to break down projects into manageable goals
- Ability to resolve problems
- Knowledge of the data industry
- Knowledge of challenges in a regulated digital environment
Timeline
Senior Data Governance Specialist
Equifax
01.2018 - Current
Business Analyst
Equifax
10.2014 - 12.2017
Customer Services Project SME and Change Implementation Coordinator
Equifax
10.2012 - 10.2014
Team Leader - Subscriber Services
Equifax
09.2010 - 03.2010
Manager Subscriber Services
Equifax
03.2010 - 10.2012
Team Leader - Public Queue
Equifax
04.2005 - 09.2008
Team Leader – Investigations
Equifax
07.2004 - 04.2005
Investigations Senior Rep
Equifax
04.2003 - 07.2004
Investigations Officer
Equifax
04.2002 - 04.2003
Customer Service Representative
Equifax
06.2001 - 04.2002
Certificate III - Telecommunications (Call Centres)
Australian College of Commerce and Management
Certificate - Business Computing
Manukau Institute of Technology
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