Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jesse Cole

Cooma

Summary

Reliable and efficient Storeperson with advanced organizational, documentation and time management abilities. Knowledgeable about receiving, checking and storing merchandise. Prepared to off 7 years of experience and take on a challenging new role with room for advancement.

Effective at working in fast-paced, team-based environments to move and track merchandise. Skilled at restocking shelves, helping customers and solving routine and complex stock problems affecting the storeroom and sales floor.

Talented and focused individual with over 6 years of expertise loading and unloading merchandise and operating warehouse equipment. Looking for Order Filler position with top-notch organization.

Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands.

Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating grocery merchandise. Physically fit and active.

Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.


Overview

17
17
years of professional experience

Work History

KFC Shift Supervisor

KFC Cooma
06.2023 - Current
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.

Plant Operator

Snowy Mountains Regional Council
06.2022 - 06.2023
  • Followed plant safety procedures, rules and regulations.
  • Conducted safety inspections and followed safety rules and procedures.
  • Adjusted and maintained plant equipment for safety and performance.
  • Operated equipment such as front-end loaders, forklifts and slakers regularly.
  • Knowledgeable of machine maintenance in order to troubleshoot effectively.
  • Performed minor mechanical work and routine equipment maintenance.
  • Recorded inside and outside process readings on daily log sheets.
  • Developed deep understanding of regulatory requirements concerning quality, reporting standards, emergency notifications, permit renewals and inspections.
  • Enforced security of plant entrances by checking identification and recording names of visitors.

Bus Driver

Cooma Coaches
02.2022 - 06.2022
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained NSW driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Obeyed federal, NSW and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Maintained NSW driver's license to enable legal operation of school buses for student transport, field trips and other purposes.

Service Station Attendant

West Side Petroleum
01.2021 - 09.2021
  • Maintained clean and orderly work station.
  • Facilitated sales of services and goods.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained inventory of all saleable items.
  • Built trustful relationships with customers to encourage return visits.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.

Store Person

GPI GROUP
01.2017 - 09.2020
  • Coordinated store management in a fast based store and contributed to the development of a team approach to maximizing sales
  • Planning and coordinating stock movements in and out of the warehouse using either manual or mechanical assistance, or stores and records stock
  • Provided customer services such telephone inquiries on deliveries, as loading customer’s goods into their vehicle
  • Checks and authorizes, incoming stock against other relevant record
  • Prepared reports and adjustments to inventories, spoilage or damage to stock and location
  • Responsible for ensuring the effectiveness of operation of the warehouse and to maximize customer service
  • Ensures security and cleanliness of store and that product is stored in line with agreed procedures
  • Understands and able to implement Occupational Health & Safety procedures in line with the requirements of any special licenses (fork-lift) and the procedures that have been established within the store
  • Prepared and maintained weekly stock-take, checking product in warehouse and store
  • Completes correct documentation for movement of stock out of the warehouse/store
  • Stocks shelves instore and assists with stock displays
  • Picked stock according to order sheets and prepared for transport.
  • Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.

Storeperson

The Good Guys
01.2016 - 01.2017
  • Coordinated authorizes merchandising management in a fast based store and contributed to the development of a team approach to maximizing sales
  • Planning and coordinating stock movements in and out of the warehouse using either manual or mechanical assistance, or stores and records stock
  • Provided customer services such telephone enquiries on deliveries, as loading customer’s goods into their vehicle
  • Checks and authorises, incoming stock against other relevant record
  • Prepared reports and adjustments to inventories, spoilage or damage to stock and location
  • Responsible for ensuring the effectiveness of operation of the warehouse and to maximize customer service
  • Ensures security and cleanliness of store and that product is stored in line with agreed procedures
  • Understands and able to implement Occupational Health & Safety procedures in line with the requirements of any special licenses (fork-lift) and the procedures that have been established within the store
  • Prepared and maintained weekly stock-take, checking product in warehouse and store
  • Completes correct documentation for movement of stock out of the warehouse/store
  • Stocks shelves in store and assists with stock displays

Laborer Sorter

Suez Recycling and Recourse
01.2016 - 01.2016
  • Perform duties in a safe manner in compliance with all local, state, and federal regulations and company policies
  • Ensure proper PPE is utilized, as well as compliance procedures are adhered to consistently
  • Inspect materials and sort items or materials into designated areas according to type, size, condition, colour, or paper grade
  • Pull contaminants out of paper or off of floor
  • Perform cleaning duties related to plant equipment and general housekeeping
  • Report system problems immediately to management
  • Maintain a clean and orderly work area and surrounding area
  • Dump boxes and containers of material into designated areas
  • Maintain an excellent attendance record and an excellent safety and work quality record
  • Other duties as assigned.

Machine Operator

Delta Shelving
01.2015 - 01.2016
  • Set up machines at the beginning of shift to ensure proper working order Perform testing procedures to ensure that machines work optimally during the production procedures Maintain and clean machines before and after each shift Feed information akin to speed, shapes and sizes through the machine set up box Place parts in semi-automated machines Calibrate machines at the beginning of each shift Recalibrate machines at the end of each shift Monitor machines during every procedure to ensure optimum running Troubleshoot problems during machine operation Ensure that regular and preventative maintenance procedures are carried out Perform random tests to ensure accuracy Perform safety checks on every machine Ensure that machines are producing quality products by managing periodic checks on output Ensure stocks of needed materials are ready and available at all times Create and maintain activity logs Provide relevant information regarding progress to supervisors

Labour

MonBeef Cooma Load Out
01.2013 - 01.2015
  • Trim, skin and sort edible meat parts and ensure that they rest are disposed of properly
  • Prepare special cuts according to customers’ orders
  • Operate meat cutting and processing machinery and tools to ensure appropriate cuts
  • Check each batch thoroughly to ensure its quality and measure quantity that goes into each box
  • Weigh each box to determine their individual weights and ensure that they are labelled with weight, price and expiry information
  • Ascertain that all boxes are properly covered using cling film or plastic wrap
  • Place prepared and packed boxes into cold storage and ensure that they are timely rotated
  • Clean display shelves on a regular basis and make sure that packed meat boxes are displayed in them properly
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.

Truck Washer

MWP Transports
01.2012 - 01.2012
  • Preforms washing of the body and chassis of light and heavy duty units
  • Details interior and exterior
  • Drives and parks units on site using proper backing procedures
  • Performs other duties as assigned.

Weed Sprayer Various
01.2012 - 01.2012

Weed Sprayer Buckley’s Rural Services
01.2011 - 01.2011
  • Identifies noxious weeds and undesirable vegetation
  • Mixes, applies and records pesticides in accordance with work orders and applicable laws
  • Reviews all chemical labels and Material Safety Data Sheets (MSDS) for each product in use before application
  • Operates/uses application equipment
  • Calibrates and is responsible for the calibration of all spray equipment
  • Responsible for the mixing and application of herbicides
  • Responsible for the maintenance of all application equipment
  • Properly disposes of empty chemical containers and rinsate materials
  • Responsible for appearance and cleanliness of the facility
  • Uses and maintains all personal protection equipment recommended by product label
  • Assists the small engine mechanic with major maintenance of application equipment.

Team Member

KFC
01.2010 - 01.2011
  • Achieves CHAMPS standards by executing CSL behavioural standards for Cleanliness, Hospitality, Accuracy, Maintenance, Produce and Speed of Service
  • Acts like a Customer Maniac by delivering 100% CHAMPS with a Yes! every shift
  • Demonstrates excellence by preparing and serving all products according to standards
  • Knows restaurant and shift goals and works to achieve them
  • Observes the safe work practices that have been established, remedies minor unsafe situations within the level of authority, and immediately reports all incidents, accidents and unsafe conditions to management
  • Has regard for safety for self and others, including fellow team members, management, customers, visitors and contractors
  • Keeps the designated work area, restaurant, designated equipment and restrooms clean and tidy
  • Operates equipment safely and correctly and according to company procedures
  • Approaches and takes orders from the customer in a courteous, friendly and efficient manner
  • Knows about new products and promotions and serves customers with a sense of urgency
  • Demonstrates accountability for growing sales by executing CHAMPS and suggestive selling / Upselling
  • Adheres to all Cash Accountability standards and procedures
  • Operates the cash register following correct cash handling and security procedures
  • Dresses according to Uniform policy, including following personal hygiene guidelines
  • Demonstrates Positive Energy by handling customer complaints on the spot using L.A.S.T
  • Refers serious/difficult customer complaints to the Manager on duty immediately
  • Demonstrates Teamwork by helping others when they need it without having to be asked, coaches and supports other team members
  • Demonstrates Belief in People by treating fellow Team Members with respect and Recognising them regularly using CHAMPS cards
  • Complies with all company policies and procedures as contained in the CHAMPS Standards Library (CSL)
  • Other duties as required by the Manager on Duty.

Crew Member

McDonalds’s
01.2007 - 01.2009
  • Following basic people essentials (eg
  • Uniforms, grooming and punctuality)
  • Understanding the ‘how to’ and ‘why’ behind McDonald’s Policies and Procedures
  • Understanding and supporting the Open Door policy
  • Promoting teamwork to achieve restaurant goals so that assigned tasks are performed in a timely manner
  • Assisting others when needed while demonstrating consideration for proper procedures
  • Following McDonald’s practices as set out in the Crew Essentials handbook
  • Following all reasonable instruction given by an authorised person (eg
  • Crew trainer, manager, licensee)
  • Acting as a brand ambassador for McDonald’s at all times whilst adhering to the Respectful Workplace Policy
  • Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
  • Delivering fast, friendly and accurate service to all customers
  • Welcoming every customer with a smile and being genuinely friendly at all times
  • Attending to customers’ needs as a primary focus
  • Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
  • Adhering to restaurant performance standards for crew stations and as per shift manager directions
  • Actively supporting local and national promotions to maximise sales potential
  • Being aware of the goals and targets of the restaurant
  • This ensures your actions contribute towards achieving them
  • Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of work stations.

Education

Monaro High School
Cooma, NSW
2006

Skills

  • TECHNOLOGY SUMMARY
  • Operating Systems:
  • Windows XP, Vista, 7, 8, 81, 10, iOS 4, 5, 6 Android (multiple versions)
  • Antivirus Tools:
  • Malwarebytes, TrendMicro, Norton, Kaspersky, Avast, Super Antivirus Spyware, Spybot Search and Destroy, (many more)
  • Software Suites:
  • Microsoft Office 2003, 2007, 2010, 2013, 365, (Word/Excel/Outlook/Project/Access and PowerPoint), Abode
  • Utility Software:
  • CCleaner, HWMonitor, CPU-Z, TechPowerUp GPU-Z, Various Vendor SSD Toolbox, CDBurnerXP, ImgBurn, 7-Zip, WinRAR, Dropbox, Google Drive, OneDrive, (many more)
  • Web Browsers:
  • Internet Explorer 7,8,9,10,11, Microsoft Edge Chrome, Firefox, Opera
  • Messaging/VoIP:
  • Skype
  • Media:
  • Windows Media Player, Windows Movie Maker, Spotify, Netflix, Apple TV, Chromecast (many more)
  • Stockroom Maintenance
  • Sales Tracking
  • Performance Monitoring and Evaluation
  • Customer Order Fulfillment
  • Inventory Records
  • Product Signage and Labeling
  • Stocking and Replenishing
  • People Skills
  • Problem Anticipation and Resolution
  • Customer Service
  • Employee Training
  • Picking and Processing
  • Cash Management
  • Driving Forklifts
  • Multitasking and Organization
  • Safe Equipment Handling
  • Delegating Work
  • Heavy Machinery Operation
  • Register Operations
  • Cash Register Operation
  • Steel Cutting
  • POS Transactions
  • Hand Truck Operation
  • Handheld Scanners
  • Packing and Scanning
  • Leadership

Additional Information

  • 2

Timeline

KFC Shift Supervisor

KFC Cooma
06.2023 - Current

Plant Operator

Snowy Mountains Regional Council
06.2022 - 06.2023

Bus Driver

Cooma Coaches
02.2022 - 06.2022

Service Station Attendant

West Side Petroleum
01.2021 - 09.2021

Store Person

GPI GROUP
01.2017 - 09.2020

Storeperson

The Good Guys
01.2016 - 01.2017

Laborer Sorter

Suez Recycling and Recourse
01.2016 - 01.2016

Machine Operator

Delta Shelving
01.2015 - 01.2016

Labour

MonBeef Cooma Load Out
01.2013 - 01.2015

Truck Washer

MWP Transports
01.2012 - 01.2012

Weed Sprayer Various
01.2012 - 01.2012

Weed Sprayer Buckley’s Rural Services
01.2011 - 01.2011

Team Member

KFC
01.2010 - 01.2011

Crew Member

McDonalds’s
01.2007 - 01.2009

Monaro High School

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Jesse Cole