Jesse Dean
Ballarat,VIC
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Front Desk Assistant
Extreme Bounce
DELACOMBE, VIC
02.2022 - Current
- Provided friendly and professional assistance to employees, visitors and customers.
- Responded quickly to altercations between patrons, mediating disagreements as needed.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Understood and followed oral and written directions.
- Answered calls during shift to assist with customer questions and concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Hospitality Worker
Oscars Bar Hotel & Cafe
Ballarat, victoria
12.2023 - 12.2025
- Provided excellent customer service in a busy bar and cafe environment.
- Prepared and served beverages, ensuring quality and presentation standards.
- Managed inventory levels, restocking supplies as needed for smooth operations.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Served food and drinks to customers in a timely manner.
- Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
- Provided customer service to ensure satisfaction throughout their dining experience.
- Handled customer inquiries and resolved issues promptly to enhance satisfaction.
Education
Successfully Completed Year 12 VCE -
St Patrick's College
Ballarat11-2025
Skills
- Customer Service
- Team Player
- Reliability
- Reliable and Responsible
- Time management
- Team collaboration
- Problem solving
- Conflict resolution
Affiliations
•Gym
• Fishing
• Dirtbike riding
• Water skiing
• Football 2025 Learmonth U18 Captain of Premiership Team
• Football 2024 Learmonth U18 Captain
Referee
Jill James - Extreme Bounce
0418 130 332
Matthew Hassell - Oscars Bar, Hotel and Cafe
0473 639 736
Sean Toohey - McGrath Real Estate
0400 506 881
Matthew Edwards - McGrath Real Estate
0401 728 881
Timeline
Hospitality Worker
Oscars Bar Hotel & Cafe
12.2023 - 12.2025
Front Desk Assistant
Extreme Bounce
02.2022 - Current
Successfully Completed Year 12 VCE -
St Patrick's College