JESSE FLINT

• Produce 30+ content units weekly (~3,000 words/day) for clients in B2B and B2C sectors.
• Write web pages, blogs, long-form articles and ads (Google, Meta).
• Create web copy for full-site builds, collaborating with designers and content strategists on site architecture, messaging, tone and writing style.
• Leverage SEO tools and AI-assisted workflows to accelerate content ideation and drafting, increasing first-draft delivery efficiency by over 50%
• Adapt messaging for a variety of industries such as education, legal, construction, luxury design and lifestyle by adjusting tone, structure and content strategy to meet client’s specific goals.

Fulltime contract position (remote)

• Wrote over 600 articles (averaging 4-5 per week) covering various professional topics, such as professional development, career guidance and marketing strategies.
• Collaborated with the editing team and reviewed submitted articles to provide quality assurance.
• Successfully adhered to word counts, style guides and other parameters as instructed by clients.
• Gained a deep understanding of target audiences through market research, allowing for more tailored content creation strategies.
• Used SEO best practices and keyword strategies to ensure content ranked optimally on major search engines.
• Ensured accuracy and consistency in all written materials through diligent proofreading and editing.

Fulltime position

• Executed a range of client service functions such as Jobseeker accounts, living arrangements, and health and disability.
• Assisting clients navigate MyGov digital platforms, and troubleshooting technical issues.
• Enhanced clients' satisfaction by efficiently addressing and resolving their queries and concerns.
• Conducting average of 28-35 calls per day.
• Assisted clients with understanding Services Australia’s legislation, policy, payments, and services.
• Collaborated with internal client service teams and contributed ideas and suggestions to improve TSA’s team culture.

Part-time contract position

Reported directly to the Principal Procurement Advisor,

• Assisted and facilitated supplier onboarding processes.
• Maintained detailed records of supplier information and all other related procurement activities for reference purposes as well as for auditing and compliance.
• Provided accurate and up-to-date records of leading procurement procedures.
• Boosted company reputation by providing exceptional customers service through phone, email, and chat support channels.
• Assisted the procurement team by performing daily activities.

Part-time Workplace Experience

• Planned, prepared and delivered English lessons for year seven, eight and nine students.
• Assisted English teachers with grading assignments, creating lessons and plans, and organising resources to enhance student engagement and comprehension.
• Assessed and provided timely and constructive feedback on assignments, empowering students to take ownership of their learning outcomes.
• Addressed individual students' needs by developing personalized learning plans based on assessment data analysis, resulting in improved academic performance.
• Increased overall classroom participation by fostering positive, inclusive learning environment for diverse learners.

Fulltime position

• Worked with team of technicians and electricians to wire category 6 and RG6 cables for high-rise buildings during various construction phases.
• Wired and installed surveillance cameras.
• Enhanced customer satisfaction by providing timely technical support for communication issues, goods delivery updates and project progress status.
• Maximised productivity by effectively managing multiple tasks simultaneously without compromising quality or timeliness.