Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Section name
Timeline
Generic

Jesse Frazer

Ringwood North,Victoria

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

RSEA Safety
02.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Customer Service Officer

Bunnings National Support Centre
05.2016 - 01.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Assisted call-in customers with questions and orders.
  • Communicated with clients regarding account services, statements, and balances.

Retail Assistant

Bunnings
01.2015 - 03.2016
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Norwood Secondary College
Ringwood, VIC

Skills

  • Operations Management
  • Sales Strategies
  • Money Handling
  • Store Banking
  • Rostering
  • Warehousing
  • Business Administration
  • Sales Growth
  • Customer Relations
  • Retail Operations

Accomplishments

    2014 VCE Academic Excellence Award- Australian politics and English


    2015 VCE School Debating Contest Award

Certification

First aid certificate

CPR certificate

Languages

Indonesian
Elementary

Section name

Crysta Healey: 0488 337 718

Nick Choucri:  0409 625 960

Naish Annert;  0459 034 377

Timeline

Assistant Manager

RSEA Safety
02.2022 - Current

Customer Service Officer

Bunnings National Support Centre
05.2016 - 01.2022

Retail Assistant

Bunnings
01.2015 - 03.2016

Norwood Secondary College

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Jesse Frazer