Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jesse Johnson

Sydney,NSW

Summary

Experienced professional with a versatile background spanning recruitment, customer service, team leadership, and administrative support. Proven track record of spearheading initiatives, optimizing processes, and fostering positive relationships with clients, partners, and team members. Currently pursuing my passion for Psychology while maintaining focus on my career and personal development.

Overview

10
10
years of professional experience

Work History

Founder & ADHD Coach

The ADHD Society
Sydney, New South Wales
08.2024 - Current
  • Founded and operate a coaching practice supporting neurodivergent individuals, with a focus on ADHD education, habit design, and emotional regulation strategies.
  • Deliver 1:1 coaching sessions and group workshops, using evidence-based behavioural and cognitive tools to improve clients’ focus, motivation, and executive functioning.
  • Developed personalised systems and resources to help clients meet academic, professional, and personal goals.
  • Created social media content and resources to build an engaged online community and drive business growth.

Social Media Manager

My Charity Raffle
Surry Hills, New South Wales
06.2024 - 11.2024
  • Managed multiple social media platforms for MCR and clients including the Australian Cervical Cancer Foundation, ensuring a consistent brand voice and message.
  • Developed and launched a subscription-based business model, generating a new monthly revenue stream.
  • Boosted engagement rate by over 210% through targeted campaigns and compelling, visually appealing content.
  • Built a loyal following of over 10,000 followers by consistently sharing audience-relevant content, guided by market research and trend monitoring to stay ahead of competitors.
  • Conducted market research to tailor content strategy, resulting in significantly increased reach and engagement.

Recruitment Officer

Insight Fundraising
08.2022 - 06.2024
  • Led end-to-end recruitment processes, from application screening to conducting phone and face-to-face interviews, while providing ongoing mentorship and candidate support.
  • Exceeded recruitment KPIs by spearheading independent projects that directly increased candidate intake and improved hiring efficiency.
  • Implemented retention strategies and incentive programs that measurably improved staff longevity and engagement.
  • Progressed rapidly from Sales Agent to senior recruitment roles, earning the ‘Top Performer’ Award and recognition for leadership potential.

Guest Services Officer

Ettalong Beach Club
02.2020 - 08.2022
  • Coordinated database systems, promotions, and events to support membership growth and engagement.
  • Provided exceptional customer service, building strong rapport with members and partners.
  • Supported guest-to-member conversions while ensuring compliance with all licensing and operational standards.

Administrative Support Clerk

Paul Huy Nguyen & Co.
03.2017 - 02.2020
  • Adapted to address the needs of clients, partners, and professionals in a formal business setting, ensuring seamless operations and client satisfaction.

Team Leader for International Volunteers

Antipodeans
Hanoi
11.2019 - 12.2019
  • Coordinated volunteer efforts in a rural Vietnamese village, fostering cross-cultural teamwork and delivering infrastructure outcomes under resource-limited conditions.

Retail Assistant

Nicholas Seafood Traders
01.2016 - 12.2019
  • Seasonal labour-intensive responsibilities, fostering resilience, discipline, and strong work ethic.

Business Operations Assistant

Action Computer Services
01.2018 - 12.2018
  • Strengthened client relationships and managed diverse administrative tasks, including invoicing and scheduling.
  • Gained confidence and autonomy in office settings, taking on expanded responsibilities.

Education

Bachelor of Science - Psychology

UNSW
Kensington, NSW
04.2001 -

High School Diploma -

Waverley College
Bondi Junction, NSW

Skills

Problem-Solving & Adaptability

Leadership & Team Management

Strong Performing Sales

Campaign Management

Product Development

Communication

Innovation & Creativity

Customer Service

Social media management

Brand Development

Timeline

Founder & ADHD Coach

The ADHD Society
08.2024 - Current

Social Media Manager

My Charity Raffle
06.2024 - 11.2024

Recruitment Officer

Insight Fundraising
08.2022 - 06.2024

Guest Services Officer

Ettalong Beach Club
02.2020 - 08.2022

Team Leader for International Volunteers

Antipodeans
11.2019 - 12.2019

Business Operations Assistant

Action Computer Services
01.2018 - 12.2018

Administrative Support Clerk

Paul Huy Nguyen & Co.
03.2017 - 02.2020

Retail Assistant

Nicholas Seafood Traders
01.2016 - 12.2019

Bachelor of Science - Psychology

UNSW
04.2001 -

High School Diploma -

Waverley College
Jesse Johnson