Jesse Lucas
Ferny Hills,QLD
Summary
Dynamic leader and founder of Plasma Electrical, Data & Air Conditioning Pty Ltd, with a proven track record in enhancing customer relations and driving sales growth by over 20%. Skilled in project management, leadership and customer relations. I excel in strategic decision-making and have a strong entrepreneurial spirit. Leveraging expertise in customer service and inventory management, I consistently exceed business targets because my approach fosters strong professional networks and operational excellence.
Overview
15
15
years of professional experience
Work History
Business Owner
Plasma Electrical, Data & Air Conditioning Pty Ltd
01.2016 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Optimized workflow by analyzing operational data and implementing process improvements.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Electrical Contractor
Plasma Electrical, Data & Air Conditioning Pty Ltd
01.2016 - Current
- Streamlined project completion with effective communication amongst team members and clients.
- Enhanced team performance by conducting regular training sessions on new technologies and industry best practices.
- Expedited project timelines through meticulous planning, scheduling, and coordination of resources.
- Delivered high-quality workmanship by accurately interpreting blueprints and schematics for various electrical projects.
- Oversaw a team of skilled electricians, delegating responsibilities according to individual strengths while cultivating a positive working environment conducive to productivity growth.
- Established strong professional relationships with suppliers to negotiate favorable terms on materials purchases without compromising quality standards.
- Ensured safety on job sites by strictly adhering to OSHA guidelines and company protocols.
- Contributed to the successful completion of numerous projects by effectively collaborating with cross-functional teams, including architects, engineers, and construction personnel.
- Spearheaded the successful completion of complex electrical projects within scope, time constraints, and budgetary limits.
- Increased customer satisfaction by providing efficient and quality electrical services.
- Demonstrated expertise in electrical installations, repairs, and maintenance for residential, commercial, and industrial projects.
- Managed business report generation, recordkeeping and supply ordering.
- Trained and mentored subordinates on complex procedures and industry best practices.
Plumbing Apprentice
King Solarman
10.2019 - 06.2024
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Demonstrated adaptability by adjusting schedules or techniques when faced with unexpected challenges or changes in project scope.
- Enhanced client trust by providing clear explanations of plumbing issues and proposed solutions, resulting in informed decisionmaking.
- Streamlined communication between team members by documenting progress updates in an organized manner for reference throughout the project lifecycle.
- Collaborated with construction teams to ensure seamless integration of plumbing systems in new builds or renovations.
- Expanded knowledge of local building codes through continuous education courses, ensuring adherence to standards during each project phase.
Electrical Supervisor
BDF Electrical
02.2014 - 01.2016
- Ensured adherence to quality standards by closely monitoring the workmanship of electricians on site.
- Collaborated with other supervisors for coordinating cross-functional work activities, promoting a smooth project execution.
- Established strong relationships with clients, resulting in repeat business opportunities and positive referrals.
- Resolved technical issues swiftly, applying troubleshooting expertise for minimal disruption to ongoing operations.
- Mentored junior electricians to develop their skills and improve overall team performance.
- Expedited project timelines through effective resource management and coordination of subcontractor schedules.
- Conducted training sessions to educate employees on proper safety procedures, reducing workplace accidents significantly.
- Trained workers in proper methods, equipment operation and safety procedures.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Developed and maintained positive relationships with clients and other stakeholders.
Executive Protection Specialist
CAP Security Services
03.2009 - 10.2014
- Worked with local, state and government agencies regarding company security matters.
- Detected, investigated and reported hazardous workplace incidents and issues.
- Participated in loss prevention and safety programs.
- Researched and archived general liability incidents via CCTV.
- Evaluated potential vulnerabilities in client residences and workplaces by performing thorough security audits and making recommendations for improvements.
- Collaborated effectively with other security professionals to provide comprehensive protection for clients during large-scale events.
- Provided discreet close protection services while maintaining a professional demeanor at all times.
- Demonstrated exceptional adaptability during high-pressure situations, ensuring the safety of clients under various circumstances.
- Coordinated protective details during high-profile events, ensuring seamless integration between multiple security teams on site.
- Conducted security audits to identify vulnerabilities.
- Performed risk analyses to identify appropriate security countermeasures.
- Maintained high operational readiness levels by organizing regular training sessions for Executive Protection team members.
- Supported crisis response efforts as needed, including liaising with first responders and coordinating evacuations or medical assistance when necessary.
Education
Year 10 Certificate -
Redcliffe State High School
Redcliffe, QLDCertificate II In Security Operations -
Security Institute
Spring Hill, QLDCertificate III In Emergency Medical Service -
Asset Protection College
Brisbane, QLDCertificate III In Executive Protection Operations - Close Combat, Firearms And Security Analytics
Asset Protection College
Brisbane, QLDDiploma Of Justice & Criminology - Criminal Justice
Brisbane North Institute of TAFE
Bracken Ridge, QLDCertificate III In Electrotechnology -
TAFE Queensland
Bracken Ridge, QLDCertificate III Refrigeration & Air Conditioning -
TAFE Queensland
Bracken Ridge, QLDCertificate 4 In Business Management -
TAFE Queensland
Bracken Ridge, QLDSkills
- Customer Service
- Customer Relations
- Attention to Detail
- Driven and Determined
- Entrepreneurial personality
- Relationship Building
- Work Planning and Prioritization
- Team Collaboration and Leadership
- Project Management
- Strategic Decision-Making
- Professional Networking
- Coaching and Mentoring
- Task Delegation
- Staffing oversight
- Decision-Making
- Team Leadership
- Teamwork and Collaboration
- Effective leader
- Inventory Tracking and Management
- Organizational Development
- Customer Service Management
- Marketing Strategies
- Business Leadership
- Goal Setting
Accomplishments
- Achieved Business stability by completing targets with accuracy and efficiency.
- Achieved multiple qualifications by introducing hard work, dedication and discipline towards a multitude of areas..
- Collaborated with a team of established professionals in the early development of Plasma Electrical, Data & Air Conditioning Pty Ltd to ensure a successful business model.
Timeline
Plumbing Apprentice
King Solarman
10.2019 - 06.2024
Business Owner
Plasma Electrical, Data & Air Conditioning Pty Ltd
01.2016 - Current
Electrical Contractor
Plasma Electrical, Data & Air Conditioning Pty Ltd
01.2016 - Current
Electrical Supervisor
BDF Electrical
02.2014 - 01.2016
Executive Protection Specialist
CAP Security Services
03.2009 - 10.2014
Year 10 Certificate -
Redcliffe State High School
Certificate II In Security Operations -
Security Institute
Certificate III In Emergency Medical Service -
Asset Protection College
Certificate III In Executive Protection Operations - Close Combat, Firearms And Security Analytics
Asset Protection College
Diploma Of Justice & Criminology - Criminal Justice
Brisbane North Institute of TAFE
Certificate III In Electrotechnology -
TAFE Queensland
Certificate III Refrigeration & Air Conditioning -
TAFE Queensland
Certificate 4 In Business Management -
TAFE Queensland
Similar Profiles
Amit KumarAmit Kumar
ICT Support at Protech Air Conditioning & Electrical Solutions Pty LtdICT Support at Protech Air Conditioning & Electrical Solutions Pty Ltd
Johnathon ZervasJohnathon Zervas
Self Employed Electrician at Subcontracting to various electrical and Air companies such as Direct Electrical, Bluechip Electrical, Flash Electrical, Smart Air, All Seasons Air conditioning, Arctic Cooling SolutionsSelf Employed Electrician at Subcontracting to various electrical and Air companies such as Direct Electrical, Bluechip Electrical, Flash Electrical, Smart Air, All Seasons Air conditioning, Arctic Cooling Solutions
David PerezDavid Perez
Collections Analyst at Del-Air Heating, Air Conditioning, Plumbing and ElectricalCollections Analyst at Del-Air Heating, Air Conditioning, Plumbing and Electrical
Nicola RowlandNicola Rowland
Senior Stylist at Iris&ivySenior Stylist at Iris&ivy
Emma DeanEmma Dean
Retail Assistant at BUNNINGS WAREHOUSERetail Assistant at BUNNINGS WAREHOUSE