Summary
Overview
Work History
Education
Skills
Timeline
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Jesse Mathiesen

Brisbane,QLD

Summary

Resourceful, adaptable and high-performing Venue Manager renowned for a combination of robust leadership capabilities, focused analytical skills and interpersonal strengths used to run various events and venue to meet deadline and budget. Offering over 11 years of extensive background in Venue Management, Business Development and Consultancy, Brand Strategy Alignment, Public Relations, Sales Strategy Planning and Implementation, Project Management and Stakeholder Engagement, gained from professional employment across the entertainment and hospitality industries. Visionary strategist and highly competent in generating projects/events that perfectly capture client expectations. Talented in establishing credibility and respect and building strong working relationships through exceptional interpersonal communication skills and an aptitude for client and stakeholder engagement. A dedicated leader skilled in coordinating and delivering high quality, innovative solutions that achieve commercial viability, profitability and organisational growth

Overview

16
16
years of professional experience

Work History

Venue Manager

Urban Xtreme Adventure Park
08.2022 - Current
  • Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks. Oversee Urban Xtreme, including operating a $5.5 million venue by processing payroll, expense control, inventory, beverage cost control, event management, operations and budgets
  • Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
  • Supervised events from start to finish using effective crowd control methods. Skilfully oversaw up to 40 functions/ kids parties in a day by conducting rigorous analysis of the entire events portfolio to ensure all events were meeting clients' expectations.
  • Supervise, hire, coach and cross-trained staff members for various event-specific functions to ensure employee development and assessed their understanding of associated processes and procedures
  • Coordinate and liaise with cross functional teams of up to 100 staff at one time composing of assistant managers, facilities managers, technicians, kitchen staff, supervisors, security and casual front of house staff
  • Champion new and creative ideas through well-structured, well-supported and clearly articulated points of view in venue management and delegation to achieve intended results
  • Build and maintain strong relationships with senior management and key decision-makers to ensure alignment of events with established guidelines, program requirements and participants’ needs
  • Produce clear and concise status reports on activities related to planning, scheduling, cancellation, resourcing, risk mitigation and hazard identification for various venues to assist senior leadership team in making informed decisions
  • Successfully coordinated wide variety of functions from corporate events, kids parties, social events, team building functions and birthday parties; ranging from 10 pax events to 200 pax lock-out functions


Travel Break

.
06.2022 - 08.2022

Venue Manager

Fun-Lab Pty Ltd
05.2012 - 06.2022
  • Oversee one of Fun-Lab’s premium venues including operating a $6 million venue by processing payroll, expense control, inventory, beverage cost control, event management, operations and budgets
  • Supervise, hire, coach and cross-trained staff members for various event-specific functions to ensure employee development and assessed their understanding of associated processes and procedures
  • Coordinate and liaise with cross functional teams of up to 30 staff at one time composing of assistant managers, facilities managers, technicians, kitchen staff, supervisors, security and casual front of house staff
  • Champion new and creative ideas through well-structured, well-supported and clearly articulated points of view in venue management and delegation to achieve intended results
  • Build and maintain strong relationships with senior management and key decision-makers to ensure alignment of events with established guidelines, program requirements and participants’ needs
  • Produce clear and concise status reports on activities related to planning, scheduling, cancellation, resourcing, risk mitigation and hazard identification for various venues to assist senior leadership team in making informed decisions
  • Key Achievements:
  • Successfully coordinated wide variety of functions from corporate events, kids parties, social events, team building functions and birthday parties; ranging from 10 pax events to 200 pax lock-out functions
  • Skilfully oversaw up to 22 functions in a day by conducting rigorous analysis of the entire events portfolio to ensure all events were meeting clients' expectations.

Duty Manager

Wickham Hotel - Spirit Hotel Group
03.2008 - 05.2012
  • Trained and managed up to 20 staff fostering team work and ensuring the execution of consistent best operational practice and policy to meet relevant sales and quality control KPIs
  • Fostered a customer-centric and compliant culture to ensure all staff members performed their duties following company rules and regulations, policies and procedures
  • Collaborated and liaised closely with team members and hotel manager as required to understand expected quality control procedures and priorities
  • Managed a demanding work schedule with flexibility and resilience while ensuring the highest standard of performance in undertaking customer support and service related duties
  • Identified and recommended continuous improvement activities to enhance the efficiency and effectiveness of trainee processes and ensure proper technique and training objectives were met.
  • Supervised and coordinated team to provide guidance and support and maximize performance.

Education

Food Safety Supervisor -

Responsible Service of Alcohol (RSA) | Queensland Hotel - undefined

Association

Responsible Management of Licensed Venues (RMLV - undefined

Association

Diploma of Event Management - undefined

South Bank Institute of Technology
2007

Certificate II in Tourism (Operations -

Brisbane North Institute of TAFE
Brisbane, QLD
2005

Skills

  • Passionate about venue planning and recognised for conceptualising, designing, managing and executing highly successful Events; capable of achieving targeted objectives and bringing clients' visions to life
  • Superior strategic and commercial acumen – skilled in driving the implementation of effective event and project coordination plans with excellent ability to combine vision and creativity while actualising forecasted/budgeted revenues
  • Exceptional organisational and prioritisation skills; can successfully complete multiple challenges whilst maintaining focus in a time constricted, high pressured environment
  • Skilled communicator and active listener with superior verbal and written communication, interpersonal and negotiation skills; utilises diverse methods and approaches to engage specific audiences
  • Proven ability to build and maintain positive relationships and cultivate partnerships with internal and external stakeholders in a multidisciplinary and multicultural environment

Timeline

Venue Manager

Urban Xtreme Adventure Park
08.2022 - Current

Travel Break

.
06.2022 - 08.2022

Venue Manager

Fun-Lab Pty Ltd
05.2012 - 06.2022

Duty Manager

Wickham Hotel - Spirit Hotel Group
03.2008 - 05.2012

Food Safety Supervisor -

Responsible Service of Alcohol (RSA) | Queensland Hotel - undefined

Association

Responsible Management of Licensed Venues (RMLV - undefined

Association

Diploma of Event Management - undefined

South Bank Institute of Technology

Certificate II in Tourism (Operations -

Brisbane North Institute of TAFE

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Jesse Mathiesen