Jesse Page
Miranda,NSW
Summary
At the age of 26 I already have close to 10 years of management experience. I'm a very focused and confident worker who strives to surpass expectations. During my management experience, I've accrued many important skills.
Domino's taught me everything relating to efficiency, fast-paced working, time management, delegation and composure both under pressure and dealing with customers.
Lowes has now provided me with a different experience centered around sales and KPIs. Since starting with Lowes I've managed to achieve outstanding results especially when focusing on the companies major KPI the Zero Card. Naturally being a store manager has taught me the importance and challenges of managing and motivating staff to improve happiness and performance. I'm an extremely professional, fair and understanding manager with a high attention to detail that focuses on workplace productivity and results.
Overview
11
11
years of professional experience
Work History
Store Manager
Lowes Menswear
03.2023 - Current
- Manage daily opening and closing operations.
- Provide great customer service and product knowledge to assist customers.
- Demonstrate effective sales techniques to upsell customers and achieve KPIs.
- Control inventory and investigate stock discrepancies.
- Ordering of stock and stationery.
- Manage staff scheduling and labour costs.
- Training and mentoring staff to meet company expectations and targets.
- Interviewing and hiring new employees.
- Provide leadership and motivation to increase productivity and efficiency within the store.
- Manage visual merchandising and promotions.
- Handling of online orders and postage to customers.
Assistant Manager
Lowes Menswear
09.2022 - 03.2023
Shift Manager
Dominos's Pizza
12.2014 - 09.2022
- Provided exceptional customer service and product knowledge to assist customers.
- Managed opening and closing operations.
- Practiced cleanliness and sanitization.
- Managed and controlled product in line with health and safety guidelines.
- Managed a large team of up to 15+ staff during the busiest peak times.
- Oversaw quality and consistency of product.
- Demonstrated composure in high pressure situations.
- Addressed customer complaints and resolved conflicts.
- Trained and supervised new staff members.
- Tracked store inventories and replenished item levels by ordering new products.
Skills
- Exceptional Customer Service
- Composure Under Pressure
- High Attention to Detail
- Problem Solving
- Recruitment and Hiring
- Delegating Staff
- Visual Merchandising
- Organizing and Planning
- Employee Scheduling
- Inventory Management
- Effective Time Management
- Training and Mentoring
- Building Customer Relations
Timeline
Store Manager
Lowes Menswear
03.2023 - Current
Assistant Manager
Lowes Menswear
09.2022 - 03.2023
Shift Manager
Dominos's Pizza
12.2014 - 09.2022
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