Jess (Hayden) Bullard
Perth,WA
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Completed WA White Card, WA Responsible Service of Alcohol certifications.
Overview
4
4
years of professional experience
Work History
Pool Technician Assistant
Crystal Cascades Pool Services
08.2022 - 04.2023
- Completed basic and semi-skilled work with little or no oversight.
- Arrived on time for every shift and appointment to repair and maintain pool filtration systems.
- Assisted with complex chemical balancing and pool cleaning equipment repairs.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained compliance with regulatory standards and safety requirements.
Cashier
McDonald's Brighton
08.2019 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
Butler College
Perth, WA08.2022
Skills
- Troubleshooting Skills
- Customer Relations
- Power Tool Use
- Field Retrofitting
- Problem Identification and Analysis
- Hand and Power Tools
- Credit and Cash Transactions
- Staff Training
- Cleaning and Sanitizing
- Order Taking
- Process Transactions
- Sweeping and Mopping
Timeline
Pool Technician Assistant
Crystal Cascades Pool Services
08.2022 - 04.2023
Cashier
McDonald's Brighton
08.2019 - 07.2022
High School Diploma -
Butler College
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