Overview
Work History
Education
Skills
Timeline
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Jessica Admiraal

68 Marmoset Circuit Dakabin,QLD

Overview

16
16
years of professional experience

Work History

Receptionist/Dispatch

Power Step Australia
Archerfield , QLD
11.2023 - Current
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
  • Assisted with special projects assigned by management when required.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Greeted visitors and provided them with assistance.
  • Ensured that all parcels were correctly labeled prior to dispatch.
  • Collaborated closely with dispatch team members to ensure smooth operations.
  • Performed quality assurance checks on loaded items before dispatch.
  • Checked load security prior to dispatch of goods.
  • Coordinated with shipping department to ensure proper product dispatch.
  • Maintained communication with dispatch regarding route changes or delays.

Dental Assistant/Receptionist Administrator

Queensland Oral Medicine
Brisbane , QLD
06.2020 - 11.2024
  • Maintained a neat, clean and organized environment throughout the office.
  • Instructed patients about postoperative instructions prescribed by their oral specialist.
  • Sterilized instruments according to established guidelines and protocols.
  • Provided support services such as stocking rooms with supplies, cleaning trays and preparing room for surgery between patients.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Kept accurate records for each patient's visit.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Laid out dental instruments and equipment before procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Educated patients on treatment procedures and post-procedure home care.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.

Dental Assistant/Receptionist

Murri Dental
Caboolture, QLD
01.2017 - 01.2020
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Maintained a neat, clean and organized environment throughout the office.
  • Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
  • Sterilized instruments according to established guidelines and protocols.
  • Took digital X-rays of teeth using radiographic equipment.
  • Greeted patients upon arrival at the office and escorted them to an examination room.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
  • Kept accurate records of dental treatments provided for each patient's visit.
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Laid out dental instruments and equipment before procedures.
  • Educated patients on treatment procedures and post-procedure home care.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
  • Built loyal patient following and retained return patients by providing empathetic and caring service.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.

Dental Assistant/Receptionist

Kallangur Dental Surgery
Kallangur, QLD
09.2016 - 01.2017

Duties as per Murri Dental

Dental Assistant Temp

North Brisbane Dental Clinic
Wooloowin, QLD
08.2016 - 09.2016

Duties as per Murri Dental

Dental Assistant/Receptionist

Diamond Dental Centre
Strathpine , QLD
06.2016 - 09.2016

Duties as above for Murri Dental

Store Manager

Friendly Grocer Strathpine
Strathpine , QLD
09.2008 - 08.2016
  • Performed regular price checks to ensure competitive pricing.
  • Ensured compliance with safety regulations and company policies.
  • Developed relationships with suppliers to negotiate better prices.
  • Implemented efficient systems for tracking stock movement.

  • Planned special promotions or discounts based on market trends.
  • Recruited, trained and supervised new employees
  • Inspected store premises regularly to ensure cleanliness standards were met.
  • Reviewed employee time sheets for accuracy before submitting payroll information.
  • Trained new employees on cashiering techniques, safety procedures and customer service protocols.
  • Managed store operations, including inventory control, budgeting and staff scheduling.

Dental Assistant

Eaton's Hill Dental Surgery
Eaton's Hill, QLD
2007 - 2008
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
  • Instructed patients about postoperative instructions prescribed by their dentist.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Laid out dental instruments and equipment before procedures.

Education

High School Diploma -

Dakabin State High School
Dakabin, QLD
12-2007

Skills

  • Clinical Support
  • Patient Services
  • Proficient in Genie and Microsoft Excel
  • Sterilization techniques
  • Patient schedule management
  • Infection control procedures
  • Oral Healthcare
  • Team Collaboration
  • Dental impressions
  • Appointment Scheduling
  • Dental terminology knowledge
  • Oral Surgery
  • Chairside assistance
  • Disinfecting rooms and equipment
  • Supplies Ordering
  • Customer Service
  • Office Administration
  • Attention to Detail
  • Personable and Approachable

Timeline

Receptionist/Dispatch

Power Step Australia
11.2023 - Current

Dental Assistant/Receptionist Administrator

Queensland Oral Medicine
06.2020 - 11.2024

Dental Assistant/Receptionist

Murri Dental
01.2017 - 01.2020

Dental Assistant/Receptionist

Kallangur Dental Surgery
09.2016 - 01.2017

Dental Assistant Temp

North Brisbane Dental Clinic
08.2016 - 09.2016

Dental Assistant/Receptionist

Diamond Dental Centre
06.2016 - 09.2016

Store Manager

Friendly Grocer Strathpine
09.2008 - 08.2016

Dental Assistant

Eaton's Hill Dental Surgery
2007 - 2008

High School Diploma -

Dakabin State High School
Jessica Admiraal