Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies.
Assisted with special projects assigned by management when required.
Maintained an organized filing system of confidential client information in accordance with company policy.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Performed data entry tasks into various computer systems accurately and promptly.
Greeted visitors and provided them with assistance.
Ensured that all parcels were correctly labeled prior to dispatch.
Collaborated closely with dispatch team members to ensure smooth operations.
Performed quality assurance checks on loaded items before dispatch.
Checked load security prior to dispatch of goods.
Coordinated with shipping department to ensure proper product dispatch.
Maintained communication with dispatch regarding route changes or delays.
Dental Assistant/Receptionist Administrator
Queensland Oral Medicine
Brisbane , QLD
06.2020 - 11.2024
Maintained a neat, clean and organized environment throughout the office.
Instructed patients about postoperative instructions prescribed by their oral specialist.
Sterilized instruments according to established guidelines and protocols.
Provided support services such as stocking rooms with supplies, cleaning trays and preparing room for surgery between patients.
Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Kept accurate records for each patient's visit.
Greeted patients upon arrival at the office and escorted them to an examination room.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Laid out dental instruments and equipment before procedures.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Educated patients on treatment procedures and post-procedure home care.
Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Dental Assistant/Receptionist
Murri Dental
Caboolture, QLD
01.2017 - 01.2020
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Maintained a neat, clean and organized environment throughout the office.
Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
Sterilized instruments according to established guidelines and protocols.
Took digital X-rays of teeth using radiographic equipment.
Greeted patients upon arrival at the office and escorted them to an examination room.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Instructed patients about postoperative instructions prescribed by their dentist.
Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Kept accurate records of dental treatments provided for each patient's visit.
Helped maintain inventory levels of all dental supplies used in day-to-day operations.
Laid out dental instruments and equipment before procedures.
Educated patients on treatment procedures and post-procedure home care.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Documented patient records with procedures performed and added notes taken to charts.
Assisted dentist during examinations by retracting patient's cheeks and tongue.
Dental Assistant/Receptionist
Kallangur Dental Surgery
Kallangur, QLD
09.2016 - 01.2017
Duties as per Murri Dental
Dental Assistant Temp
North Brisbane Dental Clinic
Wooloowin, QLD
08.2016 - 09.2016
Duties as per Murri Dental
Dental Assistant/Receptionist
Diamond Dental Centre
Strathpine , QLD
06.2016 - 09.2016
Duties as above for Murri Dental
Store Manager
Friendly Grocer Strathpine
Strathpine , QLD
09.2008 - 08.2016
Performed regular price checks to ensure competitive pricing.
Ensured compliance with safety regulations and company policies.
Developed relationships with suppliers to negotiate better prices.
Implemented efficient systems for tracking stock movement.
Planned special promotions or discounts based on market trends.
Recruited, trained and supervised new employees
Inspected store premises regularly to ensure cleanliness standards were met.
Reviewed employee time sheets for accuracy before submitting payroll information.
Trained new employees on cashiering techniques, safety procedures and customer service protocols.
Managed store operations, including inventory control, budgeting and staff scheduling.
Dental Assistant
Eaton's Hill Dental Surgery
Eaton's Hill, QLD
2007 - 2008
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Instructed patients about postoperative instructions prescribed by their dentist.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Laid out dental instruments and equipment before procedures.