Summary
Overview
Work History
Education
Skills
Licence
Timeline
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Jessica Alankalee

Cranbourne East,VIC

Summary

Hardworking professional with experience in leadership, training, and quality assurance across education, training organizations, and corporate settings. Skilled in managing projects, working with regulatory bodies like VicRoads and WorkSafe, and supporting team growth. Focused on collaboration, improving processes, and achieving strong results.

Overview

19
19
years of professional experience

Work History

Compliance Assurance Analyst

Downer Group
03.2024 - Current
  • Reviewed and assessed business processes to ensure effective internal controls
  • Assisted with planning and scoping reviews, identifying key information and people needed
  • Participated in meetings to define review areas and update work plans
  • Conducted fieldwork to understand and evaluate business processes and controls
  • Identified and documented control issues, including segregation of duties
  • Tested and reported on the effectiveness of key controls
  • Conducted root cause analysis and clearly documented findings
  • Communicated progress and issues to the Compliance Assurance Lead
  • Managed an issues log and tracked the implementation of audit recommendations


Head of Quality and Training/VicRoads Liaison Officer/ Payroll Manager

TDT Training Australia
11.2015 - 02.2024
  • Responsible for managing training operations of the RTO
  • Served as a primary point of contact for regulatory agencies during inspections and audits, demonstrating the company''s commitment to compliance and continuous improvement.
  • Use cognitive and communication skills efficiently to identify, analyses and synthesize relevant management information from a variety of sources
  • Developed and maintained comprehensive documentation of quality processes, ensuring consistent adherence to established procedures across all departments and teams.
  • Approving timesheets for all staff across all 7 sites and finalizing payroll on a weekly basis
  • Lodgment of Monthly payroll tax to SRO
  • Managed end-of-financial-year tax for employees

As a VicRoads liaison officer:

  • Responsible for the operations of the VicRoads agreement on behalf of the provider
  • Responsible for the submission of all relevant reports outlined in the Business Process Manual in a timely and accurate manner
  • Submit VicRoads applications for all key personnel other than the Account Executive
  • Where an application for an authorized personnel role is submitted to VicRoads, the liaison officer is responsible to ensure that the applicant has completed the required training to successfully undertake the duties of the relevant position
  • In the absence of an approved heavy vehicle assessor who conducted the assessment, the liaison officer is authorized to issue a Certificate of Competence on a heavy vehicle licence receipt when an applicant has successfully undertaken the relevant heavy vehicle assessment

Quality Assurance Officer (QAO) Team Leader & VET FEE Help Reporting Officer

Job Training Institute
01.2013 - 10.2015
  • Using Student Management System (VETtrak) to make any required changes and setting new “add on” at configuration level
  • Reporting to management on SVTS/VETtrak, i.e No of enrolments, withdrawals, completions or any other matter relating to Government funded students
  • Monitoring SVTS home page on a regular basis and advising the GM and staff of any new memos
  • Liaising with the General Manager to circulate these memos to the relevant staff
  • Leading the reporting to SVTS in relation to Government Funded students including SVTS memo reviews and relevant communication to staff in response to this
  • Undertaking internal audits of SVTS data
  • Reporting to the VSR Department on Victorian Student Numbers (VSN)
  • Updating the QA Manual according to new funding standard on yearly basis;
  • Training Staff on VET FEE help requirements


Accounts Clerk

Chomley house
04.2009 - 03.2012
  • Assisting in the day-to-day running of the Accounts Office
  • Maintaining records of invoices and creditors' payments
  • Assisted in the preparation of monthly financial statements to provide insight into company performance.

Full time: Secondary Teacher

New Educational College
05.2006 - 02.2009
  • Taught Accounting, Mathematics, English, and French to students
  • Prepared daily lessons and long-term teaching plans
  • Continuously assessed student progress through formative and summative evaluations, adjusting lesson plans accordingly.
  • Maintained a positive classroom environment with strong discipline and good work habits

Education

Double master’s degrees - Accounting, Finance

Victoria University
12.2011

BSc (Hons) - Finance

University of Mauritius
08.2006

Advanced Diploma - Leadership and Management

Swiss Institute Australia
07.2022

Post Graduate Certificate - Education (Accounting)

University of South Africa
01.2009

Certificate IV - Training and Assessment

ACG Global
03.2022

Cert IV - Training and Assessment

SET solutions
Dandenong, Vic
08.2015

Accredited VETtrak User - VETtrak Manager Level

04.2015

High School Certificate - undefined

Cambridge University
11.2002

School Certificate - undefined

Cambridge University
11.2000

Skills

  • Leadership and team development
  • Payroll and accounts payable management
  • Designing and delivering training
  • Managing projects and solving problems
  • Liaising with regulatory bodies (eg, VicRoads, WorkSafe)
  • Ensuring quality and compliance
  • Fluent in French and English
  • Organized and detail-oriented

Licence

Licence to drive Heavy Vehicle (HR)

Timeline

Compliance Assurance Analyst

Downer Group
03.2024 - Current

Head of Quality and Training/VicRoads Liaison Officer/ Payroll Manager

TDT Training Australia
11.2015 - 02.2024

Quality Assurance Officer (QAO) Team Leader & VET FEE Help Reporting Officer

Job Training Institute
01.2013 - 10.2015

Accounts Clerk

Chomley house
04.2009 - 03.2012

Full time: Secondary Teacher

New Educational College
05.2006 - 02.2009

Post Graduate Certificate - Education (Accounting)

University of South Africa

Certificate IV - Training and Assessment

ACG Global

Cert IV - Training and Assessment

SET solutions

High School Certificate - undefined

Cambridge University

School Certificate - undefined

Cambridge University

Double master’s degrees - Accounting, Finance

Victoria University

BSc (Hons) - Finance

University of Mauritius

Advanced Diploma - Leadership and Management

Swiss Institute Australia

Accredited VETtrak User - VETtrak Manager Level

Jessica Alankalee