Jessica Albones
Alkimos,WA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Utility Worker
The restaurant bar and grill
01.2012 - 01.2019
- Provided assistance to chefs during busy periods by completing tasks quickly and efficiently.
- Serving customers, upselling items and specials recommendations.
- House-keeping jobs daily which would consist of cleaning staff rooms, dining rooms and communal areas.
- Replenishing the used napkins for clean, steamed and folded napkins.
- Polishing cutlery and organizing the clean uniforms for staff.
- Opening/Closing restaurant and assisting with the end of night cash ups.
- Knowledge of dietary intolerances/requirements.
Freelance Cleaner/child Minder
Self Employed
01.2012 - 01.2023
- Provided full/partial house cleaning services
- Services included: dusting, vacuuming, mopping, bathroom/kitchen deep clean, changing of bed linen
- House minding/child minded services also offered
- Demonstrated reliability and attention to detail in maintaining the cleanliness and organization of households.
Export Documentation/Customer Services
Hapag-Lloyd UK LTD
01.2019 - 01.2023
- Bills of lading printing and distribution.
- Managed the development of a comprehensive knowledge base used by team members when responding to customers' queries.
- Maintained accurate records of incoming and outgoing shipments.
- I would organize and oversee all legal documents for our UK based customers.
- Invoice handling
- Working in customer service, liaising with customers daily via phone and email.
- Worked on time sensitive tasks daily have proven to be extremely transferable when managing inventory or resolving issues in a timely manner
Education
HOLLY LODGE GIRLS COLLEGE
Skills
- Guest service
- House keeping
- Safe Food handling
- Room service
- Health and safety
- Coachability
- Infection control
- Upselling
- Organization
Additional Information
- RSA certified
- Silver service trained
- First aid certification
Certification
- RSA Certified
- CPR and First Aid Certifies
- Silver Service Trained
References
References available upon request.
Timeline
Export Documentation/Customer Services
Hapag-Lloyd UK LTD
01.2019 - 01.2023
Utility Worker
The restaurant bar and grill
01.2012 - 01.2019
Freelance Cleaner/child Minder
Self Employed
01.2012 - 01.2023
HOLLY LODGE GIRLS COLLEGE
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