Summary
Overview
Work History
Education
Skills
Timeline
Generic

JESSICA ANGUS

Eagleby,QLD

Summary

Experienced recruiting professional with expertise in team management, strategy development and pipeline maintenance. Skilled in clearing employees for key spots. Proficient in FT360 & FTV9 with expertise in database management.. Well-organized Administrative professional bringing excellent multitasking abilities developed over 1 year of recruitment experience. Commended for consistently driving team success with knowledgeable enforcement of company procedures and skillful personnel training.

Overview

16
16
years of professional experience

Work History

Account Manager

Labourpower rec
Brisbane, QLD
07.2019 - Current
  • Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Managed a site with over 300 casuals
  • Boosted sales numbers with proactive account servicing and diligent relationship-building.
  • Operated and maintained applicant tracking and candidate management systems.

Production Machine Operator

V.I.P. Petfoods
Ormeau, QLD
12.2017 - Current
  • Calibrated, tested, and adjusted machine settings or controls in preparation for machine operations.
  • Responsible for achieving production requirements.
  • Prepared and maintained production reports and personnel records.
  • Oversaw the production process and managed the production schedule.
  • Maintained necessary level of communications between shifts.
  • Managed team performance by training, mentoring, disciplining and motivating employees.

Commercial Cleaner

NU Look Cleaning Wanganui
Whanganui, New Zealand
04.2014 - 12.2014
  • Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors.
  • Swept, vacuumed, mopped and buffed floors.
  • Maintained clean, neat and professional entrances.
  • Adhered to company policies for appearance, thoroughness and facility security.

Checkout Operator

The Warehouse Hawera
Hawera, Taranaki
06.2011 - 01.2012


  • Identified potential shoplifters and alerted management.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked merchandise each morning, labeling items in clear fashion and preparing attractive displays.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Stocked and replenished merchandise according to store merchandising layouts.

Supervisor, Customer Service

BP Service Station
Clive, Hawke's Bay
02.2007 - 03.2009
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Directed training of new team members and mentored each to promote productivity, accuracy and friendly service.
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention.
  • Provided instruction, coaching and motivation to all employees during the shift.
  • Pumped gas for guests and took payments.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.

Education

National Certificate In Hairdressing (Salon Support) - Hairdressing

Eastern Institute Of Technology
Napier, Hawke's Bay
2009

National Certificate In Computing Level 3 - Business Administration

Flexible Learning
Napier
2007

Photography - Photography

Southern Institute Of Technology
Invercargill, Southland
2007

Cert 3 - Business Administration Medical

Protea College
Brisbane City, QLD
2019

Cert 3: Business

Kiran Education
QLD
07.2020

Skills

  • Microsoft applications skills
  • Professional telephone demeanor
  • Graphic design
  • Customer service
  • Staff education and training
  • Computer proficient
  • Database Management
  • Business workflows
  • Quick learner
  • Extremely quick learner
  • Exceptional organizational skills
  • Business development
  • Business administration
  • Safety awareness
  • Hiring and recruitment knowledge

Timeline

Account Manager

Labourpower rec
07.2019 - Current

Production Machine Operator

V.I.P. Petfoods
12.2017 - Current

Commercial Cleaner

NU Look Cleaning Wanganui
04.2014 - 12.2014

Checkout Operator

The Warehouse Hawera
06.2011 - 01.2012

Supervisor, Customer Service

BP Service Station
02.2007 - 03.2009

National Certificate In Hairdressing (Salon Support) - Hairdressing

Eastern Institute Of Technology

National Certificate In Computing Level 3 - Business Administration

Flexible Learning

Photography - Photography

Southern Institute Of Technology

Cert 3 - Business Administration Medical

Protea College

Cert 3: Business

Kiran Education
JESSICA ANGUS