Jessica Biggins
Tuerong,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Waitress
Melbourne Racing Club
09.2022 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
Education
No Degree -
Westernport Secondary College
Hastings, VIC12.2024
Skills
- Order Accuracy
- Safe Food Handling
- Customer Service
- Dining Area Maintenance
- Guest Relations Management
- Safety and Sanitation
- Table Setting Knowledge
- Stocking and Replenishing
- Team Collaboration
- Table Bussing
Horse Riding
Spend a lot of my spare time Training my Warmblood Mare "Diva" in preparation for Competitions.
I like to keep fit and active
Timeline
Waitress
Melbourne Racing Club
09.2022 - Current
No Degree -
Westernport Secondary College
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